Patient Engagement Officer
3 days ago
**Job title: Patient Engagement Officer - English** **Soft skills**: 1. Multitasking skills 2. Excellent customer service 3. Detail oriented 4. Accountability 5. Team player 6. Willingness to listen and learn 7. Tech-Savvy **Technical skills**: 1. Google Suite 2. Typing experience 3. Highly effective communication skills in **English** 4. Analytical skills for good decision making **Educational qualification**: Graduate or equivalent **Past experience**: Experience with US based company is a plus **Job overview**: This profile is responsible for engaging the patients of a Medical practice. Responsible for day to day activities of recalling a patient, reminding them of their appointments, keeping a close contact for their appointment completion and also managing the patient’s information in the CRM. **Roles & responsibilities**: 2. Scheduling appointment 3. Updating the demographic information of the customer in the software 4. Reminding about the appointment 5. Incoming call management 6. Fax management 7. Message management 8. Tracking the patient’s appointment until completion - Recalling the No Shows and Cancel 9. Managing the Customer Relationship Management Software 10. Being engaged in other operational activities **US shift hours** **Benefits**: - Work from home **Language**: - English - PROFICIENT Work Location: Remote Application Question(s): "Hi, it’s really nice to meet you. I understand that dealing with any eye condition can feel overwhelming, and I want you to know that you’re not alone in this. Our goal here is to provide you with the best possible care—not just in terms of treatment, but also in making sure you feel informed, supported, and comfortable every step of the way. We’re going to work together to fully understand your condition and create a plan that’s tailored to your specific needs. If at any point you have questions or feel unsure about anything, please don’t hesitate to speak up. Your vision and your peace of mind are equally important to us. We’re here for you, and we’ll take this one step at a time—together." **Language**: - English (required)
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Patient Engagement Officer
1 week ago
Mumbai Central, Mumbai, Maharashtra, India the Saffron Solution Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob title: Patient Engagement Officer - EnglishSoft skills:Multitasking skillsExcellent customer serviceDetail orientedAccountabilityTeam playerWillingness to listen and learnTech-SavvyTechnical skills:Google SuiteTyping experienceHighly effective communication skills in EnglishAnalytical skills for good decision makingEducational qualification: Graduate or...
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Patient Relation Officer
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Mumbai, Maharashtra, India Holy Family Hospital, Bandra Full timeQualification - Graduation - Experience - 1 To 5 Years (Healthcare Industry) Job Description - - Undertake duties in accordance with departmental policies and procedures - To be fully conversant in all areas of Front Office - Meet and greet patients and visitors in a warm, respectful and courteous manner at all times, acting in a way that actively...
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Patient Advisor
5 days ago
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Virtual Patient Counselor
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Mumbai, Maharashtra, India Matoshree Indirabai Baburao Sarnaik Hospital Full time**Maharashtra Medical Council Registration required** - **Total work : 1-4 years** - **Job type : Full Time** - **Shift - Rotational** - **Duty hours - 8 hours -12 hours** - **Salary - 12000/- to 16000/-** **Full Job Description** - Complete daily rounds for each patient. (twice in a shift) - Collect reports of patient investigation. - Inform consultant...
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Patient Relation Executive
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Patient Counselor/front Office
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Sanpada, Navi Mumbai, Maharashtra, India Qi Spine Full timeEnhance your reach for an exciting & challenging opportunity at QI Spine as Patient Counsellor Job Responsibility: - Front office management and daily coordination with consultant / clinic head basis of the treatment advised by them. - Help patient to understand the value of treatment (Convincing patient to commit to treatment) - Explain the payment...
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Patient Relations
5 days ago
Mumbai, India SRV Hospital Full timeUndertake duties in accordance with departmental policies and procedures - To be fully conversant in all areas of Front Office - Meet and greet patients and visitors in a warm, respectful and courteous manner at all times, acting in a way that actively contributes to the promotion and improvement of the SRV Hospital brand - Provide efficient and effective...
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Patient Care Coordinator
1 week ago
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Patient Counsellor
2 weeks ago
Mumbai, India Acme Services Full timeJob Description We are seeking a compassionate and results-oriented Patient Counsellor to join our client's healthcare team through Acme Services. This pivotal role is responsible for overseeing daily clinic operations and contributing to its financial performance by effectively communicating treatment value, managing patient inquiries, and ensuring seamless...