Patient Counselor/front Office

5 days ago

Sanpada Navi Mumbai Maharashtra, India Qi Spine Full time

Enhance your reach for an exciting & challenging opportunity at QI Spine as Patient Counsellor

Job Responsibility:

- Front office management and daily coordination with consultant / clinic head basis of the treatment advised by them.
- Help patient to understand the value of treatment (Convincing patient to commit to treatment)
- Explain the payment structure of the respective procedures/investigations to patients in detail.
- Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
- Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
- Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
- Follow up with patients at all stages.
- Doctor for life - Responsible for long term relationship management with the patient.

Competency:

- Communication Skills
- Empathy
- Convincing Skills
- Multi-tasking
- Ownership/Accountability

Qualifications & Skills:

- Any HSC/Graduate
- Must know Microsoft Excel
- Must be able to work under stress
- Software Efficiency

Shift Timing: 8:00 AM to 4:00 PM and 12 Noon to 8:00 PM, (should be flexible with the shifts)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Sanpada, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9930043556

  • Patient Counselor

    1 week ago

    Mumbai, Maharashtra, India Qi Spine Full time

    Greetings Everyone, We are currently hiring in our organization for the role mentioned below. **Job Title**:Patient Counselor **Job Locations**:Worli/ Thane/ Andheri/ Borivali/ Powai/ Sanpada/ Ghatkopar/ Pune/ Bangalore **Shifts & Working days**:6 Days working followed by 1 rotational off (8.30 hours shift between 7:30 am to 9pm) **About us**: **QI...

  • Patient Counselor

    2 weeks ago

    Navi Mumbai, India Healing Hands Clinic Full time

    Any Doctorate Degree - Counsels patients on the reports given by the doctor. - Co-ordination with Consultant / Centre Head on daily basis based on surgery advice and conversion. - Maintain checklist as per the instruction given by the management. - Explain the tariff of the concern procedures / investigations to patients in detail. - Maintain Counselor...

  • Patient Counselor

    1 week ago

    Mumbai, India Qi Spine Clinic Full time

    **Job Title**:Patient Counsellor - Front Office Cum Sales role **Job Location**:Mumbai **Below are the company and role details**: **About us**: QI Spine is a disruptive Health Tech player that is solving the world’s Spine Care problem through Data Intelligence. In an era where popping medicines and being recommended surgery has become a common...

  • Patient Counselor

    7 days ago

    Mumbai, India Qi Spine Clinic Full time

    **Job Title**:Patient Counsellor - Front Office Cum Sales role **Job Location**:Borivali/ Powai/ Worli **Below are the company and role details**: **About us**: QI Spine is a disruptive Health Tech player that is solving the world’s Spine Care problem through Data Intelligence. In an era where popping medicines and being recommended surgery has become a...

  • Patient Counselor

    7 days ago

    Andheri West, Mumbai, Maharashtra, India Sakhiya Skin Clinic Ltd. Full time

    **Job description** Counsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement & beauties of the treatment. - To Follow & improve Standard Operating Protocols set by the organization. - Get regular training & knowledge about all services. - To achieve Business targets. - To...

  • Patient Counselor

    1 week ago

    Andheri, Mumbai, Maharashtra, India SAKHIYA SKIN CLINIC LIMITED Full time

    Only Female (Sales Experience Required) - Counsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement of the treatment. - Regular Follow-up of All Leads in Recommended time. - Weekly and Quarterly Meeting Attendance Compulsory - To Achieve and Maintain Goal of Patient...

  • Patient Counselor

    7 days ago

    Mumbai, India Qi Spine Full time

    Job Responsibility: - Daily coordination with consultant / clinic head basis of the treatment advised by them. - Helps patient to understand the value of treatment (Convincing patient to commit to treatment) - Explain the tariff of the respective procedures/investigations to patients in detail. - Maintain counselor reports daily (Advice, Conversion and...

  • Patient Counselor

    2 weeks ago

    Mumbai, Maharashtra, India That's My Job. Full time

    We are hiring relationship manager cum Patient counselor. - Conversion Strategy & Execution: Design, implement, and optimize processes and metrics to drive high patient conversion rates for Nivaan's treatment plans. - Revenue Ownership: Take complete ownership of in-clinic conversions and deliver 5x revenue growth quarteron-quarter through targeted planning...

  • Patient Counselor

    7 days ago

    Mumbai, India TalentShape Full time

    Responsible for day to day operations & overall financial performance of the clinic. - Daily coordination with consultant / clinic head basis of the treatment advised by them. - Helps patient to understand the value of treatment (Convincing patient to commit to treatment) - Explain the tariff of the respective procedures/investigations to patients in...

  • Front Desk Receptionist

    5 days ago

    Ghatkopar, Mumbai, Maharashtra, India Qi Spine Full time

    Job Responsibility: - Daily coordination with consultant / clinic head basis of the treatment advised by them. - Helps patient to understand the value of treatment (Convincing patient to commit to treatment) - Explain the tariff of the respective procedures/investigations to patients in detail. - Maintain counselor reports daily (Advice, Conversion and...