Ciel/sel/28017: Customer Success Executive

7 days ago


Bengaluru, India CIEL HR Services Full time

**Customer success executive**

location : Bangalore

Experience: 2 years and above

Educational qualification : any graduate.

**Responsibilities**:

- Own and ensure 100% satisfaction to the customer
- Responsible for resolving all customer queries across all

communication channels by providing appropriate solutions based

on Company provided guidelines
- Responsible for updating templated customer communication

from time to time
- Responsible for carrying out QC of communication done by other

team members from time to time
- Responsible for escalating shipment related issues with Logistics

Partners’ Team
- Responsible for coordinating with clients for Bulk order (s) as per

their requirements and budget and processing the same through

internal teams



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