Ciel/sel/28141: Customer Support Executive

**About CIEL HR**: CIEL HR marks the return of HR visionaries to the HR Services industry, powered by technology and analytics. The Founders of Ma Foi, the pioneer of the HR services sector in India, along with some of the finest brains in the HR Services Industry have envisioned and built the firm, CIEL HR, to deliver the full range of Recruiting services...

**Position**: Production Planner (For Chemical Manufacturing Company) **Location**: Navi Mumbai Experience - 5-7 years (Planner role) CTC- 10-12 LPA **Education**: B Tech ( Chemical Engineering) from premier institutes, CGPA 7 and above **About Company**: A Client of Ciel HR, Its a International plc is a British speciality chemicals company based at...

Essential Duties and Responsibilities1. Provide technical support to SEL staff & customers.2. Develop and maintain knowledge in SEL processes and technologies.3. Perform testing on new and existing technology.4. Document and communicate test results.5. Follow and apply SEL Values, Principles of Operations, and World Class Manufacturing Principles.6....

Understanding the products and services provided by the company. - Resolving customer complaints and queries. - Providing detailed information to customers. - Offering exceptional customer service and satisfaction. - Following up with customers for any further information - Adhering to the company’s rules and regulations

**About The Company**: It is a leading FMCG Company **Designation**: Manager-Customer Success **Location**: Bangalore **Experience**: 5-6 years experience in customer support or customer care.Good Communication Skilli in Hindi and English

Essential Duties and Responsibilities1. Knows and applies fundamental concepts, practices and procedures of power system protection, protective relays and their applications, settings, and testing2. Assist teams that support customers with the design, installation, commissioning and operation of protection systems, both on-site and from SEL offices.3....

Own and ensure 100% satisfaction to the customer - Responsible for resolving all customer queries across all communication channels by providing appropriate solutions based on Company provided guidelines - Responsible for updating templated customer communication from time to time - Responsible for carrying out QC of communication done by other team members...

Responsibilities: 1. Clients: Manage the client engagement end to end and grow accounts into larger engagements Connect with customers proactively to build relationships, understand their requirements and Set their expectations Align resources for delivery accordingly 2. Team: Manage the team to success, help the direct reports succeed in delivering their...

**About CIEL HR: CIEL HR marks the return of HR visionaries to the HR Services industry, powered by technology and analytics. The Founders of Ma Foi, the pioneer of the HR services sector in India, along with some of the finest brains in the HR Services Industry have envisioned and built the firm, CIEL HR, to deliver the full range of Recruiting services...

Job Summary **About CIEL HR**: CIEL HR marks the return of HR visionaries to the HR Services industry, powered by technology and analytics. The Founders of Ma Foi, the pioneer of the HR services sector in India, along with some of the finest brains in the HR Services Industry have envisioned and built the firm, CIEL HR, to deliver the full range of...