Reservation Supervisor

2 days ago

Nagpur Maharashtra, India QTONET PRIVATE LIMITED Full time

**Job Summary**:
**Key Responsibilities**:

- Supervise the reservations team and ensure smooth, efficient handling of all bookings.
- Maintain up-to-date records in IDS Software and ensure system accuracy.
- Coordinate with Front Office and Sales & Marketing teams to optimize occupancy and revenue.
- Manage group bookings, special requests, and VIP arrivals.
- Conduct regular training sessions for reservation agents, especially on IDS usage.
- Generate daily, weekly, and monthly reports from IDS for management.
- Ensure all reservations comply with hotel policies and standards.
- Handle guest inquiries and complaints in a professional and timely manner.
- Assist with rate loading, packages, and promotions in IDS.

**Requirements**:

- Proven experience in hotel reservations, with at least 2 years in a supervisory role.
- **Mandatory knowledge and experience with IDS Software (Fortune Next / IDS Next).**:

- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Ability to train and lead a team effectively.
- Knowledge of OTA platforms and channel managers is a plus.
- Flexible to work in shifts, including weekends and holidays.

Pay: Up to ₹30,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Food provided

Work Location: In person

  • Reservations Supervisor

    2 weeks ago

    Pune, Maharashtra, India Sagar Collection Full time

    Reservations Supervisor oversees the reservations team to ensure smooth and efficient handling of guest bookings, optimizing revenue opportunities while maintaining excellent customer service standards. This role requires a blend of operational expertise, leadership skills, and an understanding of revenue management strategies to support the hotel's...

  • Supervisor-reservations

    2 days ago

    Pune, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24070883 **Job Category** Reservations **Location** Courtyard Pune Hinjewadi, S. No 19 & 20, P4 Rajiv Gandhi Infotech Park Phase 1, Hinjewadi, Pune, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and...

  • Reservations Coordinator

    7 days ago

    Nagpur, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24068657 **Job Category** Reservations **Location** Le Méridien Nagpur, Wardha Road, Nagpur, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reservation Executive

    4 days ago

    Nagpur, India Marriott International, Inc Full time

    **Job Number** 23196759 **Job Category** Reservations **Location** Le Méridien Nagpur, Wardha Road, Nagpur, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...

  • Reservations Supervisor

    2 days ago

    Andheri, Mumbai, Maharashtra, India The byke hospitality Full time

    DUTIES AND RESPONSIBILITIES: - Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. - Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. - Responds to all guest reservation requests...

  • Reservation Supervisor

    6 days ago

    Pune, Maharashtra, India Aavesh Enterprises Full time

    **Job Summary**: **Key Responsibilities**: - Supervise the daily operations of the reservations department, ensuring all bookings are accurately processed across all platforms (direct, website, travel agents, OTAs, and corporate partners). - Ensure proper room allocation and manage availability based on guest preferences, group bookings, special packages,...

  • Reservation Supervisor: Female

    2 days ago

    Santacruz, Mumbai, Maharashtra, India QTONET PRIVATE LIMITED Full time

    **Job Summary**: **Key Responsibilities**: - Supervise the reservations team and ensure smooth, efficient handling of all bookings. - Maintain up-to-date records in IDS Software and ensure system accuracy. - Coordinate with Front Office and Sales & Marketing teams to optimize occupancy and revenue. - Manage group bookings, special requests, and VIP...

  • Reservations Executive

    7 days ago

    Pune, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24030634 **Job Category** Reservations **Location** Courtyard Pune Chakan, Plot P-7, MIDC, Chakan Industrial Area Phase-1, Pune, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....

  • Reservation Associate

    2 days ago

    Nashik, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25130884 **Job Category**Reservations **Location**Courtyard Nashik, Near Mumbai Naka, Nashik, Maharashtra, India, 422001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reservations Associate

    2 days ago

    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24071388 **Job Category** Reservations **Location** Marriott Executive Apartments Navi Mumbai, D-33, Turbhe, Navi Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...