Customer Service Representative

5 days ago

Banjara Hills Hyderabad Telangana, India Scientific Syndicate Full time

**Job Title: Customer Support Representative**

**Location: Hyderabad, Telangana**

Are you a customer-focused individual with a knack for technical problem-solving? Join our vibrant team as a full-time on-site Customer Support Representative in the heart of Hyderabad. This is a fantastic opportunity to be a key player in delivering exceptional support services and ensuring customer satisfaction.

**Key Responsibilities**:

- Handle customer inquiries and provide top-notch technical support.
- Collaborate with team members to deliver seamless customer experiences.
- Utilize analytical skills to troubleshoot and resolve technical issues promptly.
- Multi-task and manage time effectively in a fast-paced environment.

**Qualifications**:

- Customer Support and Technical Support skills.
- Strong interpersonal skills for effective communication with customers and team members.
- Proven ability to ensure customer satisfaction through exceptional support services.
- Analytical skills to identify and resolve technical issues.
- A Bachelor’s degree, technical certification, or equivalent work experience.
- Excellent written and verbal communication skills.

**Benefits**:

- Competitive salary
- Overtime Extra
- Performance Bonus
- Paid Off Leave
- Paid sick time for your well-being.

**Working Hours**:

- Morning shift (8am till 4:30pm)

**Supplemental Pay Types**:

- Performance bonus.

**Education and Experience**:

- Higher Secondary (12th Pass) preferred.
- 1 year of total work experience, with at least 1 year in customer service preferred.

**Language**:

- Proficiency in English preferred.

**Location Requirements**:

- Ability to commute to Banjara Hills rd No 10, Hyderabad, Telangana (required).
- Ability to relocate to Banjara Hills rd No 10, Hyderabad, Telangana, before starting work (required).
- Note: This is a full-time, permanent position. Freshers are encouraged to apply._

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Fixed shift
- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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