
CRM Executive
2 days ago
**Job Title-CRM Executive**
**Key Responsibilities:
- **
- **Data Management**:Maintain and update customer databases, ensuring accurate records of interactions and preferences.
- **Analysis and Reporting**:
- Analyze customer data to identify trends, track customer behavior, and report on CRM metrics.
- **Strategy Development**:
- Collaborate with marketing and sales teams to develop strategies for customer retention and engagement.
- **Support Implementation**:
- Assist in the implementation of CRM software and tools, providing training and support to team members.
- **Feedback Collection**:
- Gather customer feedback to improve services and products, ensuring a positive customer experience.
- **Collaboration:
- **Work closely with cross-functional teams to align customer experience initiatives.
**Key Skills:
- **
- Strong communication skills
- Attention to detail
- Proficiency in CRM software are essential for success in this role.
- MS Excel, MS Word.
**Qualification**:
- Graduation or Related Degree
**Job Profile/Designation:
- CRM Executive**
**Location:
- **Gurgaon or Delhi
**Distance:
- **45 min
**Salary:
- **25k to 30k
**Preferred**-Female
To Apply
Whatshap/Call at 7484040226
Pay: ₹25,000.00 - ₹30,000.00 per month
**Experience**:
- CRM Profile: 2 years (required)
Work Location: In person
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