CRM Executive

1 day ago


DLF QE Gurugram Haryana, India NC Realty Full time

**Job Title-CRM Executive**

**Key Responsibilities:

- **
- **Data Management**:Maintain and update customer databases, ensuring accurate records of interactions and preferences.
- **Analysis and Reporting**:

- Analyze customer data to identify trends, track customer behavior, and report on CRM metrics.
- **Strategy Development**:

- Collaborate with marketing and sales teams to develop strategies for customer retention and engagement.
- **Support Implementation**:

- Assist in the implementation of CRM software and tools, providing training and support to team members.
- **Feedback Collection**:

- Gather customer feedback to improve services and products, ensuring a positive customer experience.
- **Collaboration:

- **Work closely with cross-functional teams to align customer experience initiatives.

**Key Skills:

- **
- Strong communication skills
- Attention to detail
- Proficiency in CRM software are essential for success in this role.
- MS Excel, MS Word.

**Qualification**:

- Graduation or Related Degree

**Job Profile/Designation:

- CRM Executive**

**Location:

- **Gurgaon or Delhi

**Distance:

- **45 min

**Salary:

- **25k to 30k

**Preferred**-Female

To Apply

Whatshap/Call at 7484040226

Pay: ₹25,000.00 - ₹30,000.00 per month

**Experience**:

- CRM Profile: 2 years (required)

Work Location: In person


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