
CRM Executive
2 weeks ago
**About the Job**
**Job Title: MIS cum CRM Executive**
**Location: Delhi NCR**
**Key Responsibilities**:
- Design, develop, and maintain MIS systems
- Build and maintain advanced Excel reports and dashboards.
- Maintain confidentiality and accuracy in data handling
- Share regular reports with internal teams and management.
- Coordinate with clients for updates, meetings, and follow-ups.
- Collaborate with internal teams to ensure smooth operations.
- Track and escalate client issues to appropriate departments.
- Suggest additional products to existing clients (cross-sell).
- Promote higher-value services or upgrades (up-sell).
- Ensure timely communication across all stakeholders.
**Qualifications**:
- Diploma or B. Tech in Electrical or Mechanical Engineering (mandatory)
- 1-3 years of relevant experience in MIS, CRM operations, or client coordination roles.
- Proficient in Microsoft Excel (VLOOKUP, Pivot Tables, Charts, Conditional Formatting, etc.).
- Strong interpersonal and communication skills—both verbal and written.
- Ability to manage multiple priorities and work effectively under pressure.
- Highly detail-oriented with a proactive and solution-driven mindset
Pay: ₹15,000.00 - ₹35,000.00 per month
Schedule:
- Rotational shift
Work Location: In person
**Speak with the employer**
+91 8851781218
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