Guest Relations Representative

1 day ago


Sarjapura Bengaluru Karnataka, India NBR Full time

**Job Summary**

**Duties**
- Greet and welcome guests upon arrival, providing a warm and friendly atmosphere.
- Assist guests with check-in and check-out processes, ensuring accuracy in data entry.
- Respond to guest inquiries and resolve any issues or concerns promptly and professionally.
- Handle cash transactions and maintain accurate cash handling procedures.
- Promote hotel services and amenities, utilizing sales techniques to enhance guest experience.
- Conduct outbound calling to follow up with guests regarding their stay or special offers.
- Maintain organized records of guest information and reservations using computerized systems.
- Collaborate with other departments to ensure seamless service delivery for guests.

**Requirements**:

- Proven experience in customer service or a related field, preferably in a hospitality environment.
- Strong sales skills with the ability to promote services effectively.
- Proficient in English, both written and verbal communication skills.
- Previous experience in call center operations is a plus.
- Ability to handle cash transactions accurately and responsibly.
- Excellent interpersonal skills with a focus on providing outstanding guest experiences.
- Must be detail-oriented, organized, and able to multitask in a fast-paced environment.

Pay: Up to ₹30,000.00 per month

Work Location: In person



  • Bengaluru, Karnataka, India Sowparnika Projects and Infrastructure Pvt Ltd Full time

    The Guest Relations Executive plays a crucial role in providing exceptional customer service and building strong relationships with clients and guests in the real estate industry. They serve as a primary point of contact, ensuring customer satisfaction and enhancing the overall experience throughout the sales and post-sales process. The Guest Relations...


  • Bengaluru, Karnataka, India Sowparnika Homes Private Limited Full time

    **Key Responsibilities**: - **Client Interaction & Communication**: - Greet and engage visitors, clients, and potential buyers with a professional, friendly, and knowledgeable attitude. - Address and resolve client inquiries, concerns, and feedback promptly and professionally. - Provide accurate information about available properties, upcoming...


  • Sarjapura, Bengaluru, Karnataka, India Tattvam Ventures Full time

    GRE is responsible for maintaining open lines of communication with guests and prospective clients. This includes handling VIP guests including all admin activities. Organizing and maintaining files and records and updating them when necessary and maintaining updated documents, spreadsheets & overseeing the sorting and distribution of incoming...


  • Bengaluru, Karnataka, India Hyatt Centric Hebbal Bangalore Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Executive is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest Relations...


  • Bengaluru, Karnataka, India Fezinn hotels Full time

    . **Role Description** This is a full-time on-site role for a Guest Relations Executive at Citadel Sarovar Portico Race Course Benguluru located in Kerala, India. As a Guest Relations Executive, you will be responsible for providing excellent customer service to guests, handling guest inquiries and complaints, managing guest reservations, assisting with...


  • Bengaluru, Karnataka, India Spree Hotels Full time

    The Front Desk - Guest Relation Executive (GRE) is an essential role in the hospitality industry. As the first point of contact for guests, the GRE is responsible for creating a positive and welcoming experience for all visitors. They greet guests upon arrival, assist with check-in and check-out procedures, and provide information about hotel amenities and...


  • Bengaluru, Karnataka, India Srishti Software Applications Pvt. Ltd Full time

    **Guest Reception**: Warmly welcoming guests upon arrival and ensuring a smooth check-in and check-out process. - **Information Provision**: Offering detailed information about hotel services, amenities, and local attractions. - **Complaint Resolution**: Addressing and resolving guest complaints promptly and professionally. - **VIP Guest Management**:...


  • Bengaluru, Karnataka, India Apollo Health and Lifestyle Full time

    Job Description: Guest Relations Executive Position Title: Guest Relations Executive Department: Customer Service/Hospitality Work Location: Hosa Road Employment Type: Full-Time **Key Responsibilities** 1. Warmly welcome guests upon arrival and ensure a smooth health check process. 2. Respond promptly to guest inquiries, concerns, and requests,...


  • Bengaluru, Karnataka, India Olive By Embassy Full time

    Position: Front Desk Executive / Guest Relations Executive **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded...


  • Bengaluru, Karnataka, India Olive By Embassy Full time

    Position: Front Desk Executive / Guest Relations Executive **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded...