▷ [Urgent] Guest Relations Manager

4 weeks ago

Bangalore Karnataka, India BLOWN Full time

Job Overview Do you have a pleasant personality and extraordinary managerial skills If you answered yes then this is the right job for you As a Guest Relations Manager your duties and responsibilities include maintaining cordial relations with the guests and ensuring that the guests do not face any issues during their stay at the hotel You should pledge to represent goodwill among the guests and provide them extraordinary comfort and hospitality You should also manage the staff and ensure that all the hotel procedures are being dedicatedly followed You should have a positive attitude towards customer complaints and ensure that they are resolved on time You should also ensure that you are available whenever a guest needs your services You should also promote the guest services offered by the hotel for the best customer satisfaction You will be reporting directly to higher management If you have exceptional customer service abilities and consider yourself suitable for this post then do apply Responsibilities Communicate with the guests and their respective PRs Handle the queries of the guests related to any procedure of the hotel efficiently Manage the services for the guests such as valets check-out procedures luggage handling pick and drop services etc efficiently Ensure the Front Desk office staff is available all the time for assistance Supervise and coordinate the arrival and departures of the special guests and VIP guests Manage the messages and emails for the guests and ensure they are delivered safely Handle guest s complaints and issues and negotiate with them effectively Ensure guest satisfaction via outstanding service Train and manage guest relations team members Stay updated with the latest trends in the hospitality industry Requirements Bachelor s degree in Hospitality or Hotel Management from a reputable institute 2 years of work experience as a Guest Relation Officer in the Hospitality Industry Proficiency in Guest Relationship Management software Extraordinary interpersonal and organizational skills Excellent time management skills Quick decision-making skills Good oral and written communication skills Exceptional customer service abilities

  • Guest Relations Executive

    7 days ago

    bangalore, India Grand Mercure Goa Candolim Full time

    Role Description The Guest Relation Executive will be responsible for welcoming guests, managing check-ins and check-outs, and addressing guest inquiries and complaints. The role also involves providing information about the hotel’s services and surroundings, coordinating with other hotel staff to ensure guest satisfaction, and promoting hotel facilities...

  • Assistant Manager

    4 weeks ago

    Bangalore, Karnataka, India Jones Lang LaSalle Full time

    JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they...

  • Guest Relations Executive

    2 weeks ago

    Bengaluru, Karnataka, India Hyatt Centric Hebbal Bangalore Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Executive is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest Relations...

  • Guest Relation Executive

    2 weeks ago

    Bengaluru, Karnataka, India Fezinn hotels Full time

    . **Role Description** This is a full-time on-site role for a Guest Relations Executive at Citadel Sarovar Portico Race Course Benguluru located in Kerala, India. As a Guest Relations Executive, you will be responsible for providing excellent customer service to guests, handling guest inquiries and complaints, managing guest reservations, assisting with...

  • Guest Relations Specialist

    9 hours ago

    bangalore, India Hushstays.com Full time

    Hushstays.com is a curated collection of extraordinary stays in magical locations across India. We are looking for an enthusiastic and customer-focused Guest Relations Specialist to join our team. If you love travel, enjoy meaningful conversations, and have a knack for creating seamless guest experiences, this role is for you! What You’ll Do Be the first...

  • Guest Relations Specialist

    3 days ago

    bangalore, India Hushstays.com Full time

    Hushstays.com is a curated collection of extraordinary stays in magical locations across India. We are looking for an enthusiastic and customer-focused Guest Relations Specialist to join our team. If you love travel, enjoy meaningful conversations, and have a knack for creating seamless guest experiences, this role is for you!What You’ll DoBe the first...

  • Guest Relation Executive

    3 days ago

    Bengaluru, Karnataka, India Olive By Embassy Full time

    Position: Front Desk Executive / Guest Relations Executive **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded...

  • Guest Relation Executive

    1 week ago

    Bengaluru, Karnataka, India Olive By Embassy Full time

    Position: Virtual Guest Relations Executive **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business...

  • Guest Relations Executive

    1 day ago

    Bengaluru, Karnataka, India Olive by Embassy Full time

    **Guest Relation Executive** **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business & leisure...

  • Guest Relation Executive

    1 week ago

    Bengaluru, Karnataka, India OdeSpa Full time

    **Position Title**: Guest Relations Executive **Location**: Ode Spa & Wellness **Reports To**: Spa Manager / Operations Manager **Key Responsibilities**: - **Guest Interaction**: - Greet and welcome guests upon arrival, ensuring a positive first impression. - Assist guests with inquiries about spa services, treatments, and products. - Provide guests with...