▷ [Urgent] Guest Relations Manager
5 days ago
Job Overview Do you have a pleasant personality and extraordinary managerial skills If you answered yes then this is the right job for you As a Guest Relations Manager your duties and responsibilities include maintaining cordial relations with the guests and ensuring that the guests do not face any issues during their stay at the hotel You should pledge to represent goodwill among the guests and provide them extraordinary comfort and hospitality You should also manage the staff and ensure that all the hotel procedures are being dedicatedly followed You should have a positive attitude towards customer complaints and ensure that they are resolved on time You should also ensure that you are available whenever a guest needs your services You should also promote the guest services offered by the hotel for the best customer satisfaction You will be reporting directly to higher management If you have exceptional customer service abilities and consider yourself suitable for this post then do apply Responsibilities Communicate with the guests and their respective PRs Handle the queries of the guests related to any procedure of the hotel efficiently Manage the services for the guests such as valets check-out procedures luggage handling pick and drop services etc efficiently Ensure the Front Desk office staff is available all the time for assistance Supervise and coordinate the arrival and departures of the special guests and VIP guests Manage the messages and emails for the guests and ensure they are delivered safely Handle guest s complaints and issues and negotiate with them effectively Ensure guest satisfaction via outstanding service Train and manage guest relations team members Stay updated with the latest trends in the hospitality industry Requirements Bachelor s degree in Hospitality or Hotel Management from a reputable institute 2 years of work experience as a Guest Relation Officer in the Hospitality Industry Proficiency in Guest Relationship Management software Extraordinary interpersonal and organizational skills Excellent time management skills Quick decision-making skills Good oral and written communication skills Exceptional customer service abilities
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Guest Relation Executive
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Only 24h Left: Guest Relations Manager
2 weeks ago
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Guest Relations Executive
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Guest Relations
6 days ago
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Guest Relations
1 week ago
Bengaluru, Karnataka, India IIMB Alumni Club Full time**JOB TITLE : Guest Relation Executive** **Organization - IIMB Club at Taj West End, Bengaluru.** This individual is responsible for providing admin support to Member’s & their guest, Handling Front Desk for queries, reservations, attending telephone calls. **Duties and Responsibilities** - Assume receptionist duties, greet, meet and accommodate guests...
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Guest Relation Executive
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Guest Relations Executive
1 day ago
Bengaluru, Karnataka, India Olive by Embassy Full time**Guest Relation Executive** **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business & leisure...
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Guest Relation Executive
1 day ago
Bengaluru, Karnataka, India JLL Full time**JLL empowers you to shape a brighter way**. Guest Relations Executive Key Responsibilities: - Greet and welcome guests upon arrival, ensuring a warm and professional first impression - Handle guest inquiries, requests, and complaints promptly and efficiently - Coordinate with various departments to fulfill guest needs and resolve issues - Manage guest...
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Guest Relation Executive
1 day ago
Bengaluru, Karnataka, India JLL Full timeJLL supports the Whole You, personally and professionally. Guest Relations Executive **Key Responsibilities**: Greet and welcome guests upon arrival, ensuring a warm and professional first impression Handle guest inquiries, requests, and complaints promptly and efficiently Coordinate with various departments to fulfill guest needs and resolve issues Manage...
