Customer Support Executive

4 hours ago


Panchkula, India Passion Gaming Full time

**Customer Service Executive (Hindi+English)**

**Responsibilities**
- Should maintain professional standards while assisting the customers and serve resolution based on the defined standard operating procedure
- Follow up to ensure that appropriate actions were taken on customers’ requests to achieve customer delight

**Education and Experience Required**
- Should have an experience of **minimum 1 years** as a **customer service executive**:

- Should have relevant experience on CRM tools
- Experience in the skill-based gaming industry is a plus
- Extremely good oral communications skills in **English & Hindi**:

- Commitment towards serving the resolution on customer issues
- Good interpersonal and writing skills in English & Hindi
- Ability to learn and develop as per the industry dynamics

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)

Work Location: In person



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