Customer Support Executive

2 weeks ago

Panchkula, India Champion Products Corp. Full time

**Key Responsibilities**:
**Customer Interaction**:

- Provide accurate, valid, and complete information by using the right methods and tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

**Problem Resolution**:

- Identify and assess customers' needs to achieve satisfaction.
- Troubleshoot customer issues and provide effective solutions.
- Escalate unresolved issues to the appropriate internal teams.

**Documentation and Reporting**:

- Maintain detailed records of customer interactions, comments, and complaints.
- Keep records of customer interactions, process customer accounts, and file documents.
- Prepare and present reports on customer interactions and resolutions.

**Continuous Improvement**:

- Stay updated with product knowledge and changes.
- Provide feedback to management on potential improvements in customer service processes.
- Participate in team meetings and training sessions to stay informed and improve service skills.

**Qualifications**:
**Experience**:

- 6 months to 1 year of experience in a customer support role, preferably in an international process.

**Skills**:

- Exceptional communication skills in English (both written and verbal).
- Strong problem-solving skills and attention to detail.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in using customer support software, databases, and tools.

**Job Types**: Full-time, Permanent

Pay: ₹11,370.17 - ₹25,000.00 per month

**Benefits**:

- Commuter assistance
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Monday to Friday
- Night shift
- US shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

  • Customer Support Executive

    2 weeks ago

    Panchkula, India Tech Mahindra Full time

    **Job Description - Customer Support Executive Tech Mahindra** Tech Mahindra is an Indian Multinational Information-Technology Services and Consulting Company. We are one of the most renowned companies of India. We are looking for Customer Support Advisors who can be good at solving queries. No. of openings - 100 Salary - 1.2LPA to 2.5LPA Experience - 0...

  • Cse (Customer Support Executive)

    3 hours ago

    Panchkula, India Wing Global IT Services Full time

    Hello Job seeker's, **( WING GLOBAL IT SERVICES PVT LTD ) is hiring for the Customer Support Executive** **It's purely Voice process. ( Night Shift ) ( US Shift )** **WINGGS is working in the USA only.** **English & Punjabi fluency required for this job.** - **Handle queries for US clients, providing appropriate assistance**: - **Demonstrate patience...

  • Customer Support Executive

    2 weeks ago

    Panchkula, India Shoolini Lifesciences Private Limited Full time

    **NOTE: Require Girl Only** **Key Responsibilities**: - Answer incoming calls and respond to customer queries in a professional manner. - Make outbound calls to follow up with customers, provide information, or resolve issues. - Maintain a positive and empathetic attitude while assisting customers. - Resolve complaints by identifying problems and offering...

  • Customer Support Executive

    2 weeks ago

    Panchkula, India Karshini Artysun Pvt. Ltd. Full time

    **Company Overview**: P-TAL (Punjab Thathera Art Legacy) is the story of a brand which started as a college project under SRCC, to revive India's only UNESCO listed craftform of Thatheras from Amritsar, Punjab. P-TAL aims to revive the old traditions of India in a contemporary form and take them to the world! P-TAL runs on three fundamentals - developing an...

  • Customer Care Executive

    2 weeks ago

    Panchkula, India Easynxt Technologies Pvt. Ltd. Full time

    **Title: Customer Care Executive(Voice & Non-Voice)** **Work Location** - Panchkula **! Looking for Immediate joiners !** This is a full-time on-site role for a Customer Support Executive located in **Panchkula**. As a Customer Support Executive, your day-to-day tasks will involve providing customer support, ensuring customer satisfaction, and delivering...

  • Customer Care Executive

    2 weeks ago

    Panchkula, India Easynxt Technologies Pvt. Ltd. Full time

    **Job Title-:Customer Care Executive(Voice & Non-Voice)** **Work Location** - Panchkula **! Looking for Immediate joiners !** This is a full-time on-site role for a Customer Support Executive located in **Panchkula**. As a Customer Support Executive, your day-to-day tasks will involve providing customer support, ensuring customer satisfaction, and...

  • Customer Support Executive

    2 weeks ago

    Panchkula, India Mother Sparsh Baby care private limited Full time

    **About the Brand**: Mother Sparsh (backed by ITC) initiated its journey around 4 years back intending to provide the best of the skincare/healthcare products for babies and mothers. In a short span, we have made the right innovations by developing the gentlest product for babies and the environment as well. The brand has made its mark with India's First...

  • Customer Support Executive

    2 weeks ago

    Panchkula, India Workerlly Tech Pvt Ltd Full time

    **Key Responsibilities**: - Make outbound calls to **workers** and **service providers** for onboarding, coordination, and feedback collection. - Address incoming queries from customers and providers in a professional manner. - Maintain detailed records of all communication in **Excel sheets** and internal systems. - Assist the **Operations team** with...

  • Customer Support Executive

    3 hours ago

    Panchkula, India P-TAL Full time

    **Company Overview** P-TAL (Punjab Thathera Art Legacy) is the story of a brand which started as a college project under SRCC, to revive India's only UNESCO listed craftform of Thatheras from Amritsar, Punjab. P-TAL aims to revive the old traditions of India in a contemporary form and take them to the world! P-TAL runs on three fundamentals - developing an...

  • Customer Care Executive

    2 weeks ago

    Panchkula, India Easynxt Technologies Pvt. Ltd. Full time

    **Job Title-:Customer Care Executive(Voice & Non-Voice)** **Work Location** - Panchkula **! Looking for Immediate joiners !** This is a full-time on-site role for a Customer Support Executive located in **Panchkula**. As a Customer Support Executive, your day-to-day tasks will involve providing customer support, ensuring customer satisfaction, and...