Customer Support Representative

1 day ago

Panchkula, India Passion Gaming Full time

Customer Service Executive (Tamil/Kannada)

**Responsibilities**
- Should maintain professional standards while assisting the customers and serve resolution based on the defined standard operating procedure
- Follow up to ensure that appropriate actions were taken on customers’ requests to achieve customer delight

**Education and Experience Required**
- Should have an experience of minimum 1 years as a customer service executive
- Should have relevant experience on CRM tools
- Experience in the skill-based gaming industry is a plus
- Extremely good oral communications skills in Tamil or Kannada
- Good oral communication skills in Hindi/ English is a plus
- Good interpersonal and writing skills (English)
- Commitment towards serving the resolution on customer issues
- Ability to learn and develop as per the industry dynamics

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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