Customer Support Executive

2 hours ago

Panchkula, India Champion Products Corp. Full time

**Job Overview**
We are looking for a dedicated and detail-oriented **Customer Support Executive** to join our team. In this role, you will be the main point of contact for customers, assisting them with order placement, addressing queries or concerns, and ensuring smooth coordination between departments to guarantee timely delivery of products.

**Key Responsibilities**
- Handle and resolve customer complaints and grievances in a professional and timely manner.
- Accurately enter and manage customer orders in the system.
- Coordinate with internal departments including Accounts Receivable, Purchasing, and Logistics to ensure order processing and delivery deadlines are met.
- Provide regular updates to customers on order status and follow up until successful delivery.
- Maintain proper documentation of customer interactions and order records.
- Assist in improving customer service procedures, policies, and standards.

**Qualifications**
- Bachelor’s degree in Business, Commerce, or a related field.
- 1-3 years of experience in customer service or order management roles.
- Strong communication and interpersonal skills.
- Proficient in MS Office; knowledge of ERP systems is a plus.
- Ability to handle pressure and multitask in a fast-paced environment.
- Problem-solving mindset with attention to detail.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹32,000.00 per month

**Benefits**:

- Commuter assistance
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Monday to Friday
- Night shift
- US shift

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

**Location**:

- Panchkula, Haryana (required)

Work Location: In person

  • Customer Support Executive

    3 days ago

    Panchkula, India Sohan Lal (Proprietor of Step forward services) Full time

    Job Description Profile - Customer Support Executive Salary - 15k - 18k No Traget+ Fix Salary Experience Minimum 1 Years In a Reputed Company Location - Zirakpur Customer support executivesensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications andservicesectors. Call/Whatsapp From Edusoft Technology...

  • Customer Support Executive

    2 hours ago

    Panchkula, India Passion Gaming Full time

    **Customer Service Executive (Hindi+English)** **Responsibilities** - Should maintain professional standards while assisting the customers and serve resolution based on the defined standard operating procedure - Follow up to ensure that appropriate actions were taken on customers’ requests to achieve customer delight **Education and Experience...

  • Customer Support Executive

    3 days ago

    Panchkula, Haryana, India Tech Arch Softwares Full time ₹ 12,000 - ₹ 15,000 per year

    Profile: Customer Support ExecutiveThis position requires a person with excellent communication skills and customer management.We will provide the training regarding the services.Requirement:A potential graduate who is willing to learn new skills.A person with good communication skills.The person must be calm and quick learner.Must be able to work under...

  • Customer Support Executive

    3 days ago

    Panchkula, Haryana, India Wing Global IT Services Pvt Ltd Full time ₹ 1,80,000 - ₹ 4,20,000 per year

    Dear Job seeker'sWe have job opening for the post of Customer Support Executive for the(International BPO) process.Candidate should have excellent Communication skills in English language.Candidate should be confident regarding sales and business ethics.Experience - Fresher candidate with excellent & fluent English speaking skills can apply for this job....

  • Customer Support Executive

    2 weeks ago

    Panchkula, Haryana, India Champion Products Corp. Full time ₹ 27,000 - ₹ 3,24,000 per year

    Job OverviewWe are looking for a dedicated and detail-oriented Customer Support Executive to join our team. In this role, you will be the main point of contact for customers, assisting them with order placement, addressing queries or concerns, and ensuring smooth coordination between departments to guarantee timely delivery of products.Key...

  • Customer Support Executive

    2 weeks ago

    Panchkula, India Champion Products Corp. Full time

    **Key Responsibilities**: **Customer Interaction**: - Provide accurate, valid, and complete information by using the right methods and tools. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. **Problem Resolution**: - Identify and assess customers' needs to achieve...

  • Customer Support Executive

    1 week ago

    Panchkula, India Lasting Software Pvt ltd Full time

    **Key Responsibilities**: - Resolve **product/service-related issues**, provide information, and ensure customer satisfaction. - Maintain a **positive, empathetic, and professional attitude** toward customers at all times. - Escalate complex problems to the appropriate internal teams (technical, sales, operations, etc.). - Keep accurate records of customer...

  • Customer Support Executive

    6 days ago

    Panchkula, India Lasting Software Pvt ltd Full time

    **Troubleshooting**: Diagnose and resolve hardware, software, and network issues, guiding customers through step-by-step solutions. - **Issue Escalation**: Escalate unresolved issues to higher-level support teams or technical experts when necessary. - **Documentation**: Maintain records of customer interactions, issues, and resolutions using internal...

  • Customer Support Executive

    2 weeks ago

    Chandigarh, Mohali, Panchkula, India Kabalikrut Group Full time

    We are looking for a Customer Support Executive to join our team and deliver exceptional service to our customers. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and ensuring a positive experience across all touchpoints.

  • Customer Support Executive

    1 hour ago

    Panchkula, India BUZTEC International Full time

    A reputed Pvt Ltd Industrial company is hiring Female Customer Care Executive for Panchkula Head Office - Good Knowledge of MS Office, Excel, E mails is required **Salary**: ₹16,000.00 - ₹22,000.00 per month Schedule: - Day shift **Speak with the employer** +91 8968975511