Operator

**Company Overview**

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.

**Division Overview**

**Role Summary**

We have a fantastic opportunity for an experienced and highly motivated Operator to join our Dry Cargo Operations team in Delhi. You will be required to liaise with brokers, counterparties, owners, and charters throughout the voyage.

**What you’ll be doing**
- Manage and undertake dry cargo post fixtures/operations and related activities as per process.
- Liaise with brokers / counterparties / owners / charterers with regards to operational matters on ships and / or cargo.
- Maintain proactive communication; keep them updated on the status and measures being taken from our end to fix the issue.
- Check recaps / charter parties.
- Input and update relevant data on voyage sheets.
- Ensure any declarations are noted and diarised.
- Communicate declarations with clients prior to expiration.
- Track vessel itineraries, ensuring vessels meet contractual obligations.
- Chase for and check load / discharge / proceeding orders.
- Follow up on and log load port documentation.
- Ensuring LOI’s are issued timely.
- Check freight / hire invoices, ensuring they are issued on time, and chase for payment respectively.
- Advise clients if any claims time bar clause applicable per charter party.
- Liaise with accounts team with regards to issuance of commissions invoice.
- Close voyage data sheet.
- Analyse and provide solutions to any issues faced by clients/ships/cargoes.
- Provide assistance to our chartering team.
- Additional / ad hoc duties as required to meet the needs of the business.

**What we’re looking for**
- Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
- Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
- Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
- Resilience with the ability to persist and adapt;
- Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
- Professional integrity and a respect for company values.

**Other requirements**
- 4-5 years’ experience in Operations / Post-Fixture
- Well-versed with Dry cargo ship operations and related services in the international shipping business
- Knowledge of shipping practices
- Ability to understand recaps and charter parties, clauses for voyage and time-charter vessels
- Strong communicator, both verbal and written, and able to build strong relationships
- Strong customer service mindset with the ability to connect with customers and go the extra mile in resolving their issues/ concerns
- Strong analytical skills, with a good record of shipment breakdown
- Highly organised with excellent time management skills
- Ability to multitask and adapt to changes in the work environment
- Strong focus on accuracy and attention to detail
- Flexible and reliable, with ability to work well under pressure
- Good knowledge in MS office (word, excel, powerpoint