Customer Relationship Executive

1 week ago

Andheri West Mumbai Maharashtra, India Misuraa Projects LLP Full time

**Responsibilities**:

- Engage with customers at the retail showroom, offering solutions based on their needs.
- Assist in order conversions through regular follow-ups with clients and interior designers (no sales targets).
- Collaborate with interior designers and architects to explore partnership opportunities.
- Maintain strong relationships with existing clients to ensure satisfaction and repeat business.
- Update and manage client records in the company database.
- Address customer complaints and queries, providing timely solutions.
- Prepare quotations and assist with price negotiations with the help of sales representatives.

**Requirements**:

- Fluent in English with strong communication skills.
- Well-groomed and professional demeanor.
- Strong interpersonal skills to build rapport with clients and partners.
- Basic knowledge of Google Sheets/Microsoft Excel.
- Excellent negotiation and problem-solving abilities.
- Self-motivated, results-oriented, and able to work independently or as part of a team.

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Internet reimbursement
- Leave encashment

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Yearly bonus

Application Question(s):

- What is your Current Salary/Month In-Hand ? also state your expected salary ?

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Customer relationship management: 2 years (required)

**Language**:

- English (required)

Work Location: In person

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