Customer Care Executive

2 weeks ago

Marine Lines Mumbai Maharashtra, India Upakarna Full time

Who are we?

Upakarna is a dynamic and trendsetting fast fashion jewellery brand nestled in the heart of Marine Lines. Our brand is driven by the boundless energy and creativity of today's youth, dedicated to crafting jewellery that embodies a perfect blend of fun and sophistication.

What you’ll do**Role & Responsibilities**

1. Primarily, you will be answering incoming calls, messages via third party apps.

3. Help customers with placing new orders, processing returns and exchanges, availability, and whatever they mind need.

4. Collaborate with cross-functional teams and communicate effectively regarding system status, order updates, and issues.

Bachelor's degree in related field.Experienced with good communication skills ( Spoken and verbal)

Should be able to operate computer seamlessly

A minimum of 2 years experience required

Strong multitasking skills

Flexible to work in shifts

Pay: ₹15,999.00 - ₹21,999.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8591910634

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