Customer Relationship Executive

4 days ago

Othakadai Madurai Tamil Nadu, India Tee Labs Full time

**About Us**:
Teelabs Apparel Pvt Ltd is a leading custom T-shirt manufacturing company based in Madurai, catering to clients in India and internationally, including Dubai. We are passionate about creating premium-quality apparel that speaks to our clients' unique visions. As we continue to expand, we are looking to add a Customer Relationship Executive to our team who will play a key role in B2B sales and customer engagement.

**Job Summary**:
**Key Responsibilities**:

- Understand customer needs and provide tailored solutions for custom T-shirt requirements.
- Provide product information and create quotes for business customers based on their needs.
- Convert inquiries into confirmed orders by building rapport and showcasing our product offerings.
- Maintain accurate records of client interactions and follow-ups using CRM tools.
- Collaborate with the production and design teams to ensure client expectations are met.
- Identify potential leads and generate additional business opportunities.

**Qualifications & Skills**:

- Proven experience in B2B sales, customer relationship management, or similar roles is preferred, **freshers are encouraged to apply**.
- Strong verbal and written communication skills in English.
- Excellent interpersonal and negotiation skills.
- Ability to manage multiple client accounts and sales pipelines effectively.
- Self-motivated with a goal-oriented approach and a passion for customer service.
- Ability to work independently and collaborate with cross-functional teams.

**What We Offer**:

- Competitive salary with performance-based incentives.
- Training and mentorship for freshers to develop the necessary skills in B2B sales.
- Opportunities for career growth and development.
- A collaborative, dynamic, and innovative work environment.
- Be part of a company with global expansion plans and a focus on excellence.

**How to Apply**:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- Mention any one of the job qualifications or skills listed in the post that make you fit for this role at TeeLabs ?

**Experience**:

- Sales / marketing: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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