Customer Relationship Executive
1 day ago
Job Title: Customer Relationship ExecutiveExperience: 1 - 3 YearsLocation: Chennai - Anna NagarCompany DescriptionThe Chennai Chess Club is India's fastest-growing chess community, committed to delivering top-tier chess education globally and hosting engaging meetups in Chennai. With close to 1000 students worldwide and numerous events in the city, we are your ultimate destination for all things chess.Role DescriptionThis is a full-time on-site role for a Customer Relationship Executive based in Chennai. The Executive will act as the primary bridge between parents, students, and the club — ensuring that parents remain informed, engaged, and satisfied with their child’s progress.The role involves tracking student performance, resolving academic or operational concerns, preventing dropouts, supporting fee collection, and proactively coordinating with coaches and the operations team to deliver an excellent parent experience.Key Responsibilities Parent Engagement: Build strong relationships with parents, regularly check in on satisfaction, and serve as the human face of the club.Curriculum Support: Understand the curriculum thoroughly, answer parent queries confidently, and guide them on upcoming milestones.Progress Tracking: Monitor each student’s learning pace; escalate issues to Ops/Coaches and work on solutions where needed.Batch Management: Assess whether assigned batches suit each student and reassign when necessary for better fit.Parent Deliverables: Educate parents about their responsibilities (e.g., creating Lichess accounts, encouraging tournament participation) and ensure compliance.Retention & Dropout Prevention: Spot disinterest early, understand challenges, and troubleshoot to keep students engaged.Fee Follow-up: Reach out to fee defaulters, understand concerns, and resolve issues to ensure timely payments.Classroom Presence: Attend assigned student sessions, observe proactively, and resolve issues that may impact satisfaction.QualificationsBachelor’s degree in any discipline (preferably in Business Administration, Communication, Psychology, or Education).1–3 years of experience in customer relationship management, parent engagement, academic counselling, or similar client-facing roles.Excellent communication skills in English and Tamil — both verbal and written.Strong listening, empathy, and problem-solving skills to handle parent concerns effectively.Comfort with CRM tools, MS Excel and Google Sheets/DocsAbility to coordinate across teams (coaches, operations, and accounts) and maintain timely follow-ups.A positive, patient, and proactive attitude with a passion for student progress and parent satisfaction.Willingness to work on-site from Chennai and occasionally attend student sessions.Ability to play chess and a basic understanding of chess coaching are preferred.
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Customer Relationship Executive
6 days ago
Chennai, Tamil Nadu, India Arinos infosolutions pvt ltd Full timeCustomer Relationship Executive (CRE) focuses on building and maintaining positive relationships with customers, ensuring a positive experience and fostering loyalty. They handle customer interactions, address inquiries and complaints, and often manage customer databases. The CRE also plays a role in identifying opportunities for improvement and...
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Customer Relationship Executive
2 weeks ago
Coimbatore, Tamil Nadu, India Solubilis Corporate Services Full timeA customer relations executive is **an upper management customer service employee who oversees all interactions between a company and its customers**. These employees manage and develop strategies for building relationships and aim to provide a consistent, positive experience to every customer.Building and maintaining profitable relationships with key...
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Customer Relationship Executive
4 days ago
Coimbatore, Tamil Nadu, India GREEN DELIGHT INNOVATIONS PRIVATE LIMITED Full time**Customer Relationship Executive** **Roles and Responsibilities**: - Build and maintain strong, long-lasting relationships with customers, fostering loyalty and trust through personalized interactions and proactive engagement. - Handle customer complaints, concerns, and escalations with professionalism and empathy, taking ownership of problems and...
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Customer Relationship Executive
6 days ago
Mugalivakkam, Chennai, Tamil Nadu, India ALPHA GLOBAL LOGISTICS Full timeWe are hiring for Customer Relationship Executive Location: Mugalivakkam, Chennai Experience: 3 - 5 years Salary range: 3.6 to 5.28 LPA Gross based on experience We are looking for a skilled Customer Relationship Executive to manage client interactions, resolve issues, and ensure high customer satisfaction and retention. Build and maintain strong...
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Customer Relationship Executive
6 days ago
Chennai, Tamil Nadu, India Tafe Access Full timeLooking for Customer Relationship Executive. Job location is Ayanambakkam in Chennai. Experience-Min 2Yrs experience. Good salary plus incentives will be provided. **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day shift **Language**: - English (preferred) Work Location: In person
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Customer Relationship Executive
4 days ago
Coimbatore, Tamil Nadu, India Town and City Developers-KG Group Full timeGreetings from Town and City Developers - KG Groups We are Hiring for **Customer Relationship Executive - CRE** !!! **Roles & Responsibilities**: - Ensure smooth functioning of all aspects of customer service post booking to drive effective customer service by the Organization. - Minimize costs to the Organization in execution of all Customer Care related...
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Customer Relationship Executive
6 days ago
Chetput, Chennai, Tamil Nadu, India Auction Ghar Full time_**We are hiring for Customer Relationship Executive**_ - **experience 1-3yrs**_ - **Responsibilities**_ - Manage a portfolio of customers and serve as their key point of contact - Build and maintain strong, long-lasting customer relationships - Understand customer needs and provide appropriate solutions and recommendations - Handle customer inquiries,...
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Customer Relationship Executive
2 days ago
Chennai, Tamil Nadu, India DJH Renault Full time1. Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership 2. Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership 3. Handle customer’s concern, analyse root cause and take improvement activities 4. Ensure all customers’...
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Customer Relationship Executive
4 days ago
Thoraipakkam, Chennai, Tamil Nadu, India RawmeN Full timeThe Client relationship executive is the link between the client and the entire agency team. Along with their team the client relationship executive acts as both the salesperson for the agency and as the client's representative within the agency. The advertising Client executive also leads the agency's ideas presentation, ensuring the ideas remain faithful...
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Customer Relationship Executive
2 weeks ago
Chennai, Tamil Nadu, India SR DATA TECHNOLOGIES Full time**Key Responsibilities** The executive will be responsible for acquiring new customers, building strong customer relationships, and meeting sales targets. The role involves direct sales, customer engagement, and ensuring excellent service to enhance brand value. Explain product features, benefits, and eligibility criteria to customers. Provide excellent...
