International Customer Support Executive

2 days ago


Gurugram Haryana, India Precise Infotech Solution Full time

**Job Title**: International Customer Support Executive
**Location**: Gurgaon
**Work Mode**: Work from Office / Remote
**Shift**: Rotational / Night Shifts (as per business requirement)
**Job Summary**:
**Key Responsibilities**:

- Resolve customer issues efficiently while maintaining a professional and empathetic approach.
- Escalate complex issues to higher levels where necessary.
- Maintain accurate records of customer interactions in CRM systems.
- Meet performance metrics including customer satisfaction, response time, and quality standards.
- Collaborate with team members and support managers to continuously improve service delivery.

**Requirements**:

- Graduate / Undergraduate with excellent communication skills in English (verbal & written).
- Prior experience in International BPO/Customer Support preferred (fresher with excellent English can also apply).
- Comfortable with rotational shifts and 24/7 work environment.
- Strong problem-solving and multitasking abilities.
- Good computer literacy and knowledge of MS Office / CRM tools.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Gurgaon, Haryana (preferred)

Work Location: In person

**Speak with the employer**
+91 9432511514



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