
International Customer Support Executive
2 days ago
**Job Title**: International Customer Support Executive
**Location**: Gurgaon
**Work Mode**: Work from Office / Remote
**Shift**: Rotational / Night Shifts (as per business requirement)
**Job Summary**:
**Key Responsibilities**:
- Resolve customer issues efficiently while maintaining a professional and empathetic approach.
- Escalate complex issues to higher levels where necessary.
- Maintain accurate records of customer interactions in CRM systems.
- Meet performance metrics including customer satisfaction, response time, and quality standards.
- Collaborate with team members and support managers to continuously improve service delivery.
**Requirements**:
- Graduate / Undergraduate with excellent communication skills in English (verbal & written).
- Prior experience in International BPO/Customer Support preferred (fresher with excellent English can also apply).
- Comfortable with rotational shifts and 24/7 work environment.
- Strong problem-solving and multitasking abilities.
- Good computer literacy and knowledge of MS Office / CRM tools.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer support: 1 year (preferred)
**Language**:
- English (preferred)
**Location**:
- Gurgaon, Haryana (preferred)
Work Location: In person
**Speak with the employer**
+91 9432511514
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