
Customer Support Intern
2 days ago
Job Description - Customer Support Intern
About GemPundit
the recent accolades that GemPundit has received from the Gems & Jewelry Export Promotion Council (sponsored by the Ministry of Commerce) for:
- Highest Number of International Clients
- Best Innovation in Digital Marketing
- Best E-Commerce Platform
Every career with us is a journey that is full of adventure and challenge. We are rapidly expanding our domestic and international offices by hiring outstanding talent across various departments / locations. To discover your journey as a **Customer Support Intern **please go through the below:
Position Overview
Key Accountability
Ø Handle objections or grievances with exemplary empathy
Ø Satisfactorily answer questions about products and their benefits
Ø Enter and update customer information in the database
Ø Meet the defined Quality Scores. Innovation & Process Improvement
Ø Understand customer query and provide appropriate solutions
Ø Keep records of calls and sales and note useful information
Key Requirements
Ø Excellent written and verbal communication Skills
Ø Excellent interpersonal skill
Ø Presentation skills
Educational Qualification
Ø Bachelor’s degree from tier 1 college
Ø Hardworking, persistent, and dependable
**Job Types**: Full-time, Internship
Contract length: 3 months
**Salary**: ₹10,000.00 per month
Schedule:
- Morning shift
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
**Location**:
- Gurgaon, Haryana (preferred)
Ability to Commute:
- Gurgaon, Haryana (preferred)
Work Location: In person
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