International Customer Support
2 days ago
**Role Title: International customer support**
**Reports To**: Team Leader
**WHAT YOU WILL DO**
**WHAT YOU WILL BE RESPONSIBLE FOR**
Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers.
Be a first point of contact to handle and resolve customer enquiries with accurate information.
Evaluate problems of the customers and provide logical lasting solutions.
Identify and escalate issues appropriately and ensure a timely response.
Ensure best in class customer satisfaction (CSAT)
Educate customers on procedures, and processes to ensure the interaction is valuable to the customer.
Ensure escalations are followed up within specified timeline.
Go the extra mile to WOW each Customer you connect with
Build customer loyalty by follow-up of customer calls.
Enhances the customer experience by providing sales information assistance, through use of up/cross-selling, sales techniques. Generate customer interest in the services or products offered by the company.
Schedule adherence as per business requirements
Works effectively within the team and contributes to a healthy team-oriented environment.
Completes assigned tasks within given deadlines.
**WHAT YOU WILL NEED TO SUCCEED**
Minimum Diploma Degree /bachelor’s degree
Minimum 1 years of International customer adviser experience in a Soft Skill driven environment
Good English language skills required. (Arabic language skills preferred)
Good problem-solving skills
Strong interpersonal and organizational skill
Good computer skills in all MS Office packages
Comfortable to work within an agile team
**Job Types**: Full-time, Permanent
**Salary**: ₹400,000.00 - ₹600,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application Question(s):
- Typing speed - 30 to 40 wpm
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Hindi (preferred)
- English (required)
- Arabic (preferred)
**Location**:
- Gurgaon, Haryana (required)
Ability to Commute:
- Gurgaon, Haryana (required)
Ability to Relocate:
- Gurgaon, Haryana: Relocate before starting work (required)
Work Location: In person
-
Customer Support(International)
2 weeks ago
Gurugram, Haryana, India Bridgexcel innovations pvt ltd Full time**Job Title: Customer Support Executive (International Voice/Non-Voice)** **Location**: Gurugram **Experience Required**: Minimum 1+ Years (International Process) **Employment Type**: Full-time **Shift**:UK **Job Summary**: **Key Responsibilities**: - Provide accurate information and timely resolutions while maintaining service quality standards. - Manage...
-
International Customer Support
5 days ago
Gurugram, Haryana, India CORPAVENUE Full time**International Customer Support - Voice & Chat** **Salary**: ₹26,000 - ₹30,000/month An exciting opportunity to begin your career with a **reputed global organization** offering structured training, growth potential, and exposure to international customer service standards. **Role Overview**: - Handle inbound customer queries via **voice and...
-
Customer Support Intern
3 days ago
Gurugram, Haryana, India Veg Ease Full time**Internship Opportunity at Vegaese** **Position**: Customer Care Intern **Location**: GURGOAN **Stipend**: ₹10,000 per month **Duration**: [ 3months] **Start Date**: IMMDEDITE JOINER **About the Role**: Vegaese is looking for enthusiastic and customer-focused interns to join our **Customer Care Team**. This is a great opportunity to gain hands-on...
-
Customer Support Executive
2 weeks ago
Gurugram, Haryana, India Leom International Full time**Job Title**: Customer Support Executive **Company**: Leom International **Key Responsibilities**: - Provide excellent customer support via voice process for Real Me. - Address customer queries, issues, and concerns promptly and professionally. - Communicate effectively in **English** and **Hindi** to assist customers. - Maintain a customer-centric...
-
International Customer Support
2 weeks ago
Gurugram, Haryana, India CORPAVENUE Full time**International Customer Support - Voice & Chat** **Location**: Sector 18, Gurugram **Vacancies**: 5 | **Salary**: ₹26,000 - ₹29,000/month An exciting opportunity to begin your career with a **reputed global organization** offering structured training, growth potential, and exposure to international customer service standards. **Role Overview**: -...
-
International Customer Support
2 weeks ago
Gurugram, Haryana, India Kareer Hubb Full time**Profile - International Customer Support** **Location - Gurgaon** JOB DETAILS - **Inbound - Voice**: - **fresher - 23k in hand**: - **6 months exp - 30k in hand.**: - **5 Day working**: - **Rotational Shifts**: - **Both side cab** Eligibility: **Graduate -Fresher/ Undergraduate - Experienced can apply** Pay: ₹23,000.00 - ₹30,000.00 per...
-
Customer Care Executive
5 days ago
Gurugram, Haryana, India Aegis Customer Support Services Private Limited Full time**Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...
-
Customer Support Experience
2 weeks ago
Gurugram, Haryana, India Infiniserve IT Solution Pvt Ltd Full time**Position**: Customer Experience Executive **Experience Required**: Minimum 1 year in International Customer Support (Voice) with Upselling experience **Key Responsibilities**: - Handle international customer queries through calls with professionalism and empathy. - Provide accurate information, resolve issues, and ensure high-quality customer...
-
International Customer Support Executive
2 weeks ago
Gurugram, Haryana, India Precise Infotech Solution Full time**Job Title**: International Customer Support Executive **Location**: Gurgaon **Work Mode**: Work from Office / Remote **Shift**: Rotational / Night Shifts (as per business requirement) **Job Summary**: **Key Responsibilities**: - Resolve customer issues efficiently while maintaining a professional and empathetic approach. - Escalate complex issues to...
-
International Customer Support
3 days ago
Gurugram, Haryana, India Elite Business Solutions Full time**Job Title**: International Customer Support Executive (CSE/TSE) **Company**: Intentional Campaigns **Location**: Gurgaon (Work from Office) **Work Schedule**: 5 days a week **What We Offer**: - **Position**: CSE & TSE - **Location**: Gurgaon (Work from Office) - **Shift**: Rotational shifts - **Schedule**: 5 days a week **What We’re Looking...