Customer Support Experience

4 hours ago


Gurugram Haryana, India Infiniserve IT Solution Pvt Ltd Full time

**Position**: Customer Experience Executive

**Experience Required**: Minimum 1 year in International Customer Support (Voice) with Upselling experience

**Key Responsibilities**:

- Handle international customer queries through calls with professionalism and empathy.
- Provide accurate information, resolve issues, and ensure high-quality customer experience.
- Identify customer needs and offer appropriate products/services through **upselling and cross-selling techniques**.
- Maintain customer satisfaction by following standard processes and service guidelines.
- Document interactions, feedback, and resolutions in CRM tools.

Work closely with the team to achieve customer support and sales targets.
- Ensure compliance with company policies and international quality standards.

**Skills & Qualifications**:

- Minimum 1 year of experience in **International Customer Care/CCE role**.
- Strong communication skills in English (verbal & written).
- Proven ability in **upselling / cross-selling**.
- Problem-solving attitude with customer-centric mindset.
- Ability to work in a target-driven environment.
- Flexible with rotational shifts (including night shifts).

**Salary & Benefits**:

- **Fixed salary : 36000 per month**:

- **Performance based incentives : up to**₹**15000 per month**:

- Competitive salary with incentives on upselling.
- International exposure and career growth opportunities.
- Friendly and professional work environment.

Location - Gurgaon

Contact Us - 6206663105

**Job Types**: Full-time, Permanent

Pay: ₹27,000.00 - ₹36,000.00 per month

**Benefits**:

- Provident Fund

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How soon you can join if Selected?

**Education**:

- Bachelor's (required)

**Experience**:

- International voice process: 1 year (required)

Work Location: In person


  • Sales Support

    1 week ago


    Gurugram, Haryana, India Swaran Soft Support Solutions Full time

    Responsibilities - Customer service: Answer customer questions and provide troubleshooting assistance - Administrative tasks: Schedule meetings, maintain customer records, and update sales systems - Sales analysis: Conduct sales analysis and prepare proposals - Sales strategy: Work with account managers to develop sales strategies - Lead management: Manage...


  • Gurugram, Haryana, India Eserv Consulting Full time

    Key Responsibilities: Handle inbound calls from existing and potential International customers. Resolve customer issues and complaints efficiently, ensuring customer satisfaction. Follow up on customer inquiries and ensure timely resolution. Adhere to all bank policies, procedures, and regulatory requirements. Collaborate with internal teams to address...

  • Customer Support

    2 weeks ago


    Gurugram, Haryana, India Wellversed Full time

    Wellversed is looking for a Customer Support Associate, to assist our customers in solving technical problems when using our products and services. **Responsibilities** Resolving customer queries, complaints or requests on daily basis Able to build productive relationships and communicate daily with customers in a professional manner Actively attend...

  • Customer Support

    4 days ago


    Gurugram, Haryana, India Bijak Full time

    As a Customer Support Representative, you will be the first point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive experience with our products or services. Your primary goal will be to address customer concerns promptly and effectively while upholding our company's standards of customer service...

  • Customer Support

    1 week ago


    Gurugram, Haryana, India HOB Cosmetics Private Limited Full time

    Job Title: Customer Support Executive Company: House of Beauty India Location: Gurgaon **Salary**: ₹28,000 - ₹35,000/month Experience: Minimum 4 years **Job Description**: **Responsibilities**: Resolve product/service issues promptly and professionally Maintain customer satisfaction and build long-term relationships Coordinate with internal teams...


  • Gurugram, Haryana, India Gandalf IT Services LLP Full time

    Identify customer needs and help customers use specific features related to the product Responding promptly to customer inquiries Tele Support Job - On site **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹23,000.00 per month Schedule: - Day shift - Rotational shift **Experience**: - total work: 1 year (preferred) Work Location: In person


  • Gurugram, Haryana, India Wellversed Full time

    **Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings. - Escalate complex customer...


  • Gurugram, Haryana, India Wellversed Full time

    We are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints, or requests on a daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer...


  • Gurugram, Haryana, India Wellversed Full time

    We are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints, or requests on a daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer...


  • Gurugram, Haryana, India Wellversed Full time

    We are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints, or requests on a daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer...