Customer Service Adviser

2 days ago

Jagdalpur, India BR Balaji LLP Mahindra Dealership Full time

**Job Summary**:
**Key Responsibilities**:

- Provide accurate information about products, services, and policies.
- Handle complaints, troubleshoot problems, and ensure customer satisfaction.
- Record customer interactions and update databases/CRM systems.
- Maintain a high level of professionalism and empathy while dealing with customers.
- Collaborate with internal teams to escalate and resolve complex issues.
- Follow company guidelines and service standards.

**Requirements**:

- Proven experience in customer service or a similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-first attitude.
- Ability to multitask, prioritize, and manage time effectively.
- Basic computer knowledge (MS Office, CRM software preferred).
- High school diploma or equivalent; higher qualifications a plus.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 8305803245

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