Customer Service Associate Bank Process

Here's a detailed job description for a customer support role: ## Job Title: Customer Support Representative ### Job Summary: ### Key Responsibilities: - **Customer Interaction**: - Handle and resolve customer complaints with a positive and solution-oriented approach. - Provide accurate information about products and services. - **Issue Resolution**: -...

Managing incoming calls and customer service inquiries Provide information about products and services, take/cancel orders, and record details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken Follow up to ensure that appropriate actions are taken on customer...

Company DescriptionAU SMALL FINANCE BANK was founded by Mr. Sanjay Agarwal, a Chartered Accountant and first-generation entrepreneur, along with his proficient team. What began as AU Financiers aiming to be one of the fastest-growing NBFCs has now evolved into AU SMALL FINANCE BANK. Focusing on customer-centric solutions, the bank has continued to grow while...

Customer Service AssociateWe are seeking a highly skilled and dedicated Customer Service Associate to provide exceptional support to our clients.This role involves responding to customer inquiries via email, chat, and phone, and resolving issues efficiently. You will also maintain accurate records of customer interactions in our CRM system and collaborate...

Customer Service Associate Job Responsibilities: Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. **Job Types**: Full-time, Regular / Permanent **Salary**:...

**Designation: Customer Service Executive** Job Profile To call prospective clients with regard to all lines of insurance. To give insurance-related information to customers. To probe prospects to take insurance from us by explaining our services clearly. To advise present or prospective customers by answering incoming calls. To handle all the documentation...

Relationship Management : Managing the banking and investments relationship of YES FIRST clients and responsible for overall growth of Liabilities & Investment business from HNI /NRI segment Develop, manage, and expand YES FIRST customer relationships by providing service level which exceeds client expectations of most important customer segment.Identify...

Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹14,000.00 - ₹18,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass)...

**Qualifications** - Higher Secondary(12th Pass) (preferred) - total work: 1 year (preferred) - Customer service: 1 year (preferred) - English (preferred) - Hindi (preferred) **Salary**: ₹22,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to...

Hiring Specifics: 24*7 environment - rotational shifts and rotational weekly off. 6 days working Education: Minimum 10+2. Work from Office from day 1. Freshers are eligible and preferred. Transport for odd hours only. Contractual role of 5 months. Or 7205153122 Location: - Mangalore Language: English + Malayalam Interview Rounds: - Screening,...