Customer Service Associate Chat Process

Here's a detailed job description for a customer support role: ## Job Title: Customer Support Representative ### Job Summary: ### Key Responsibilities: - **Customer Interaction**: - Handle and resolve customer complaints with a positive and solution-oriented approach. - Provide accurate information about products and services. - **Issue Resolution**: -...

Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹14,000.00 - ₹18,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass)...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Job Specification: Chat Agent (billing and technical support) [CHAT AND TICKET]About Us:unifyCX ) is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like...

Hiring Customer Service Representative for Mangalore Location. FRESHER'S ONLY Process : Finance. profile : Customer Support (voice,mail,chat). Salary : 16,000 + Incentives + Variables. US shift/Night shift. Cab facilities available. **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹16,000.00 per month **Benefits**: - Health...

A Customer Service Representative is responsible for providing assistance, information, and support to customers regarding products or services. Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Customer Service Representatives often handle incoming calls,...

Role: Customer Service ExecutiveLocation: Kankanady, MangaloreExperience: 2-3 yearsRoles & ResponsibilitiesAssist customers via phone, email, and chatHandle basic administrative tasksBasic knowledge of accounting & GSTResolve inquiries, troubleshoot issues, and provide solutionsMaintain accurate records of customer interactionsEnsure customer satisfaction...

Managing incoming calls and customer service inquiries Provide information about products and services, take/cancel orders, and record details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken Follow up to ensure that appropriate actions are taken on customer...

Provide information of Products / Services / Offers to customers. - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹15,000.00 - ₹22,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before...

Provide information of Products / Services / Offers to customers. - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹14,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before...