Customer Service Representative

2 days ago

Mangalore, India Digipay Full time

Hi we are looking for Customer support associates for Dubai Location.

Immediate joiners.
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

Compulsory company accommodation +food + transportation.
We will provide you Visa as well.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹40,000.00 - ₹50,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Kannada (required)

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