Customer Support

2 days ago

Mangalore, India Snow Planners And Builders Full time

**WE ARE HIRING FOR MALAYALAM / KANNADA VOICE PROCESS**

**Location**: Bendoor, Mangalore

**Languages**: Malayalam / Kannada & English

**SHIFT**:6 days working, Rotational shifts and 1 weekly off (rotational)

**Freshers are eligible**

**Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff

**Work from Office only**

**For more details contact - Tajunnisha HR (6380723976)**

**Job Type**: Fresher

**Salary**: ₹15,000.00 - ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Mangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Malayalam (preferred)
- English (preferred)

**Speak with the employer**
+91 6380723976

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