Customer Support Executive

Handle inbound calls from card members, providing support on account balances, order status, and payment decline reasonsCapture and document customer complaints in a professional and empathetic manner, ensuring accuracy based on the issuer protocolsOffice cab/shuttleFood allowance

A Customer Service Representative is responsible for providing assistance, information, and support to customers regarding products or services. Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Customer Service Representatives often handle incoming calls,...

Company DescriptionAadhi Consulting Service provides a range of professional staffing and travel-related services. Our offerings include permanent staffing, leadership hiring, and contractual staffing, along with visa application guidance, ticketing and travel packages. We also offer payroll management services to ensure smooth and efficient processing for...

Key Responsibilities:Respond promptly to customer queries via phone, email, or chat.Provide accurate information regarding products, services, and company policies.Identify and resolve customer issues efficiently and effectively.Escalate complex cases to the relevant department or team leader when necessary.Maintain records of customer interactions,...

Tr Customer Support Officer Job Description Role : Customer Support Officer - BPO Location : Pune/Mangalore Who are we looking for?  Graduate freshers with excellent communication skills  Analytical skills Technical Skills:  Operating the computer- Intermediate  MS Office - Intermediate  Avaya/Phone Operating skills...

Customer Support Officer Job Description Role : Customer Support Officer - BPO Location : Pune/Mangalore Who are we looking for?  Graduate freshers with excellent communication skills  Analytical skills Technical Skills:  Operating the computer- Intermediate  MS Office - Intermediate  Avaya/Phone Operating skills...

Job Preview: Analyst ( For TVC )Role : Back OfficeDesignation: AnalystWork Location: MangaloreShift: 9 hours per day, with shift changes every monthRole Overview:As a BackOffice Support Analyst, you have to check the documents sent by customers to see if the documents belong to any ongoing case or any ongoing issue. If yes, index it to the case and send to...

Role: Customer Service ExecutiveLocation: Kankanady, MangaloreExperience: 2-3 yearsRoles & ResponsibilitiesAssist customers via phone, email, and chatHandle basic administrative tasksBasic knowledge of accounting & GSTResolve inquiries, troubleshoot issues, and provide solutionsMaintain accurate records of customer interactionsEnsure customer satisfaction...

Hiring Customer Relationship Associate (0–1 yr exp). Handle customer calls, resolve queries, maintain relations & support sales team. Good communication & basic computer skills required. Perks and benefitsESI AND PF

Job Title: Quality Analyst – Voice Process (BPO)Location: MangaloreShifts: Rotational Shift including night shiftsEmployment Type: Full-TimeJob Summary:We are seeking a detail-oriented and analytical Quality Analyst to join our BPO team, focusingon voice process operations. The ideal candidate will be responsible for monitoring,evaluating, and improving...