Customer Retention Executive

**Key Responsibilities**: - Handle customer queries, complaints, and escalations promptly and professionally. - Identify reasons for potential churn and proactively provide solutions. - Promote relevant products/services to existing customers to increase retention and loyalty. - Maintain accurate records of customer interactions and feedback in CRM...

About Herbalmax: Herbalmax is a fast-growing wellness brand delivering premium, science-backed herbal supplements that promote healthier living. We are passionate about helping people thrive naturally—and we are looking for a dynamic Retention Marketing Executive to help deepen relationships with our customers and drive repeat purchases. Role...

Company Name: - Herbalmax Healthcare Pvt Ltd Job title: - Growth Marketing (Retention) Executive Work type: - Fulltime/Onsite Location: - Sector 19 Udyog Vihar, Gurgaon **Salary**: - Upto 25k Prefered Industry: - D2C/ Healthcare supplement Industry About Herbalmax: Herbalmax is a fast-growing wellness brand delivering premium, science-backed...

Job description About Herbalmax: Herbalmax is a fast-growing wellness brand delivering premium, science-backed herbal supplements that promote healthier living. We're passionate about helping people thrive naturally—and we're looking for a dynamic Retention Marketing Executive to help deepen relationships with our customers and drive repeat purchases. Role...

About Chokore Chokore is a fast-growing Indian accessories brand that blends elegance, innovation, and heritage. With a wide product range — from pocket squares and ties to sunglasses, hats, and perfumes — we design for modern India. At Chokore, we're building more than products — we're building moments of identity, confidence, and culture. We are now...

Job Description: Marketing InternLocation: Gurugram, HaryanaDuration: 6 MonthsType: Paid, Full-time InternshipPlease fill the Google form if you are interested - LinkAbout the RoleWe are looking for a motivated Retention Marketing Intern to join our team. The intern will support customer engagement and retention initiatives by assisting in the creation,...

Manage and maintain the CRM system, including data entry, user management, and system customization to ensure accuracy and efficiency. - Develop and implement CRM strategies to enhance customer engagement and retention. - Analyze customer data to identify trends, insights, and opportunities for improvement. - Create and execute targeted marketing campaigns...

**BuyKaro **:BuyKaro is a rapidly expanding D2C marketplace, a subsidiary of CashKaro (India’s largest Cashback website), offering exclusive deals on leading brands across various categories and pioneering a new era of commerce. Founded by Swati and Rohan Bhargava, our mission is to deliver a seamless shopping experience to customers while fostering...

Role & responsibilities Customer Lifecycle Management Retention & Loyalty Programs Campaign Management Cross-Functional Collaboration Innovation & Growth Key KPIs Repeat booking rate (%) Customer lifetime value (CLV) Churn rate / retention rate Net Promoter Score (NPS) Campaign ROI (redemptions, engagement, conversions) Preferred candidate profile 2+ years...

Job Description Job Description : - Customer Engagement - Customer Retention : Positive Customer engagement to safeguard potential churn threats & retention of customers who have shared a cancellation request. - Basic excel skills to ensure various customer matrix mapping which can be utilised in designing predictive churn programs - To capture detailed...