Trainer for Call Center

The Trainer ensures that every telecaller is equipped with the knowledge, skills, and confidence to effectively pitch real estate projects and secure appointments. This role is central to reducing ramp-up time, improving quality, and boosting team productivity. Key Responsibilities: - Design and deliver structured onboarding programs for new telecallers. -...

We are looking for a dedicated and enthusiastic Call Center Agent to join our customer service team. In this role, you will provide outstanding support to our customers through various communication channels, ensuring a high level of satisfaction and resolution of inquiries. **Key Responsibilities**: - Handle inbound and outbound calls with professionalism...

We are looking for call center executives in Noida Sector - 16 location. A Call Center Representative is in charge of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. i. Handle a large volume of inbound...

**Felix Hospital is well equipped to provide a high quality of personalized care for all your health and medical requirements.** **Call Centre Executive** We are looking for the **Call Centre Executive** to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that...

Call Center handling. Lead Generation Revenue target Outbound Calls Cold Calling **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Paid time off Schedule: - Day shift Supplemental pay types: - Joining bonus - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - Customer relationship...

**Roles and Responsibilities ( Work From Office )** - Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. - Scheduling and conducting training sessions on various call center topics to prepare and support new employees. - Training experienced employees on new or updated call center procedures...

**Job Description for Call Center Executive** **Position Title**: Call Center Executive **Department**: Customer Support/Operations **Reports To**: Call Center Manager/Supervisor **Job Summary** The Call Center Executive is responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer...

Job Summary: Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center supervisors in performing their duties. Conducts effective resource planning to maximize the productivity of resources (people, technology etc.). Collects and analyze call-center statistics...

Job description CALL CENTER REP Responsible for facilitating the scheduling of appointments for members with the use of effective communication, technology and customer service skills. - Responsible for informing members regarding the program benefits. - Collaborates with internal call center team regarding workflow process improvement, document...

Key Responsibilities:Listen to and assess customer service calls for quality and adherence to scripts and protocolsProvide constructive feedback and quality scores to agentsIdentify trends and recommend process improvementsCollaborate with team leads and trainers to drive performance improvementMaintain accurate evaluation records and...