Process Trainer

2 days ago

Noida, India Vighnaharta Screening Pvt. Ltd. Full time

**Roles and Responsibilities**
- Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos.
- Scheduling and conducting training sessions on various call center topics to prepare and support new employees.
- Training experienced employees on new or updated call center procedures to improve their performance.
- Observing the daily operations of call center employees and identifying any areas of improvement.
- Liaising with team leaders and managers to conduct on-the-job coaching.
- Measuring the effectiveness of training sessions and preparing individual or team progress reports.
- Creating and managing the training budget.
- Ensuring employees keep up their productivity and maintain high levels of customer satisfaction.
- **"Minimum 1 Year experience as Trainer
- Voice process"**:

- **"Graduate mandatory"**:

- **Immediate Joiner**

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹18,849.76 - ₹30,757.74 per month

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**

+91-XXXXXXXXXX

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