Process Trainer

7 days ago


Noida Uttar Pradesh, India Avan Global Full time

We’re Hiring: Process Trainer (BPO | Sales & Customer Service)

Are you a people developer passionate about building high-performing sales and service teams? We’re looking for an experienced Process Trainer to lead impactful training programs in a fast-paced BPO setup.

**Job description**

**Responsibilities**:

- Develop process training programs using TNI methodology.
- Conduct OJT sessions & New Hire Training batch.
- Analyze training needs through TNA.
- Ensure effective delivery of all trainings.

**Role**:Non-Tech Support - Voice / Blended

**Industry Type**:BPM / BPO

**Department**:Customer Success, Service & Operations

**Employment Type**:Full Time, Permanent

**Role Category**:Voice / Blended

**Education**: Any Graduate

Why Join Us?
- Be part of a progressive learning culture in a growing BPO organization
- Competitive salary
- Scope to innovate and influence training strategy

**Job Types**: Full-time, Permanent

Pay: ₹360,000.00 - ₹420,000.00 per year

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (required)

**Experience**:

- Process Trainer: 1 year (required)

Work Location: In person



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