Process Trainer
4 hours ago
Job Description:Roles and responsibilities include:• Develop a schedule to assess training needs• Conduct training through new materials• Consult with other trainers, managers, and leadership• Track and compile collected data• Conceptualize training materials based on data and research• Communicate training needs and online resources• Create training strategies, initiatives, and materials, Test and review created materials• Maintain a database of all training materials• Review employee performance and learning• Candidates with prior Training Experience in chat handling process would be preferredKey Deliverables (KRA/Measure): • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software• Experience with technologies and best practices for instructional manuals and teaching platforms• Good interpersonal skills and communication with all levels of management• Able to multitask, prioritize, and manage time efficiently• Leadership, team building, and management skills• Deliver New Hire Training Batches• Conduct Refresher Trainings/cross trainings per requirements• Develop Content for various trainings• Liaison with different functions to drive business objectives• Calibrations within the team and with the quality team• Maintain various training data and prepare reports • Conduct PKT's for associates on the floor • Conduct TNI/TNA to understand process requirements and roll out action plans• Consult with TL's/peers & RM to identify and drive process improvement initiativesWork Experience Minimum 1.8 years’ previous experience as a trainer, corporate training specialist, or related positionLanguage & Communication • Develop a schedule to assess training needs• Conduct training through new materials• Should have good communication skills in English
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Product & Process Trainer (Female candidates)
4 hours ago
Noida, Uttar Pradesh, India, Ghaziabad Innovatiview Full timeSummary: We are looking for a dynamic and experienced Product and Process Trainer to join our team. The ideal candidate will have a proven track record of delivering impactful training programs focused on both product knowledge and operational processes. You will play a critical role in enhancing employee skills, improving product understanding, and ensuring...
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Medical Annotation Trainer
4 hours ago
Noida, Uttar Pradesh, India, Ghaziabad Innodata Inc. Full timeAs a Medical Annotations trainer, we are looking for a doctor (MBBS) who has:Good clinical knowledge 2 plus years of experience in various clinical departments of a large hospitalAwareness of different medical coding systems like SNOMED, RxNorm, CPT, ICD 10, LOINC.Has experience in a training role and has the following competencies:A. Training needs...
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Management Trainer
4 hours ago
Noida, Uttar Pradesh, India, Ghaziabad GLA University Full timeJob Description:We are seeking a dynamic and energetic Soft Skills Trainer who is also skilled in sales and admissions counseling. The ideal candidate should be a motivational speaker, passionate about guiding students, and capable of conducting engaging soft skills and motivational sessions in schools. This role combines training expertise with...
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Senior Manager
4 hours ago
Noida, Uttar Pradesh, India, Ghaziabad EXL Full timeRole descriptionThis role is primarily responsible for subject matter expertise on Insurance domain as well as developing and deploying digital (Data and AI in context of Digital Ops) and domain learning. She/He will be responsible for leading teams, liaising with leadership, conducting diagnostic and needs analysis, and aligning capability development plans...
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Quality Assurance Specialist
4 hours ago
Noida, Uttar Pradesh, India, Ghaziabad Suraasa Full timeJOB DESIGNATION - Quality Assurance Analyst (Sales)Work Location - NoidaWork schedule - 6 Days (Monday - Saturday)Mandatory Experience - 2+ Years ( Ed-Tech Industry)About the RoleWe are seeking a detail-oriented Quality Assurance Analyst (Sales) to ensure that our counsellors’customer interactions meet the highest standards of quality, compliance, and...
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Process Trainer
1 week ago
Noida, Uttar Pradesh, India Serves Solution Full time**Requirements -** **Process Trainer** - Knowledge of US 3rd Party collections business - Knowledge of 3rd Party collection techniques - Exposure of working on dialer and manual campaigns - Understanding of regulations and statues governing 3rd party collections along with different State Laws - Must have good knowledge of FDCPA & State Laws - Should have 1...
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Process Trainer
1 week ago
Noida, Uttar Pradesh, India Securitas Full timeFind your perfect role - Process Trainer **Process Trainer**: **Location**: Gurugram & Noida **Experience**: 5 to 7 years **Qualification**: Any postgraduate/graduate **JOB RESPONSIBILITIES**: - Develop programs and curriculum for employees - new hires, refresher sessions for existing employees, on-job training, cross-functional training, and skill...
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Voice Process Trainer
2 weeks ago
Noida, Uttar Pradesh, India Nexus pro services Full timeVoice Process Trainer for BPO at Noida Sector - 1 minimum 2 years of Experience as Voice process Trainer **Job Types**: Full-time, Permanent Pay: ₹28,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift Supplemental Pay: - Performance bonus - Yearly bonus **Education**: - Bachelor's...
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Voice Process Trainer
6 days ago
Noida, Uttar Pradesh, India Nexus pro services Full timeVoice Process Trainer for BPO at Noida Sector - 1 minimum 2 years of Experience as Voice process Trainer **Job Types**: Full-time, Permanent Pay: ₹28,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift Supplemental pay types: - Performance bonus - Yearly bonus **Education**: - Bachelor's...
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Process Trainer
2 weeks ago
uttar pradesh, India Tech Mahindra Full timeJob Description: Roles and responsibilities include: • Develop a schedule to assess training needs • Conduct training through new materials • Consult with other trainers, managers, and leadership • Track and compile collected data • Conceptualize training materials based on data and research • Communicate training needs and online resources •...
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Process Trainer
4 days ago
uttar pradesh, India Tech Mahindra Full timeJob Description:Roles and responsibilities include:• Develop a schedule to assess training needs• Conduct training through new materials• Consult with other trainers, managers, and leadership• Track and compile collected data• Conceptualize training materials based on data and research• Communicate training needs and online resources• Create...
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Product & Process Trainer
2 weeks ago
Noida, Uttar Pradesh, India AMS Comtel Full timeHandling NHT batches, OJT activities & all the required activities under trainer’s KRA’s. Train the new joinees into the organization, NHT batches - Sending reports to clients - Good % of certification - Planning sessions with BQ advisors Pay: ₹20,000.00 - ₹23,000.00 per month Schedule: - Day shift **Education**: - Bachelor's...
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Process Trainer International
2 weeks ago
Noida, Uttar Pradesh, India Happy Staffers Full timeA **Process Trainer for International Voice Support** is responsible for training employees who handle customer service calls for international clients, typically in industries like telecom, retail, or IT services. The role focuses on teaching customer support representatives how to manage calls, follow specific processes, and ensure high levels of service...
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Bpo Process
2 weeks ago
Noida, Uttar Pradesh, India Jobmate Full timeWe are looking for a dynamic Soft Skills Trainer to enhance communication, customer handling, and interpersonal skills of BPO employees. The trainer will conduct engaging sessions on voice modulation, listening skills, and workplace etiquette. Design and deliver interactive training modules tailored for BPO processes. Assess trainees’ progress and provide...
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Bpo Process Trainer
2 weeks ago
Noida Sector 62, Noida, Uttar Pradesh, India Razor Infotech Private Limited Full time**Job Title**: Sales Process Trainer - BPO **Job Location**: Noida Sec 65, A-17 **Department**: Sales / Training & Development **Reports To**: Sales Manager / Learning & Development Manager **Job Overview**: The Sales Process Trainer in a BPO setting is responsible for designing, delivering, and managing training programs that enhance the skills and...