Process Trainer

6 days ago

uttar pradesh, India Tech Mahindra Full time

Job Description: Roles and responsibilities include: • Develop a schedule to assess training needs • Conduct training through new materials • Consult with other trainers, managers, and leadership • Track and compile collected data • Conceptualize training materials based on data and research • Communicate training needs and online resources • Create training strategies, initiatives, and materials, Test and review created materials • Maintain a database of all training materials • Review employee performance and learning • Candidates with prior Training Experience in chat handling process would be preferred Key Deliverables (KRA/Measure): • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software • Experience with technologies and best practices for instructional manuals and teaching platforms • Good interpersonal skills and communication with all levels of management • Able to multitask, prioritize, and manage time efficiently • Leadership, team building, and management skills • Deliver New Hire Training Batches • Conduct Refresher Trainings/cross trainings per requirements • Develop Content for various trainings • Liaison with different functions to drive business objectives • Calibrations within the team and with the quality team • Maintain various training data and prepare reports • Conduct PKT's for associates on the floor • Conduct TNI/TNA to understand process requirements and roll out action plans • Consult with TL's/peers & RM to identify and drive process improvement initiatives Work Experience Minimum 1.8 years’ previous experience as a trainer, corporate training specialist, or related position Language & Communication • Develop a schedule to assess training needs • Conduct training through new materials • Should have good communication skills in English

  • Process Trainer

    2 days ago

    Noida, Uttar Pradesh, India Serves Solution Full time

    **Requirements -** **Process Trainer** - Knowledge of US 3rd Party collections business - Knowledge of 3rd Party collection techniques - Exposure of working on dialer and manual campaigns - Understanding of regulations and statues governing 3rd party collections along with different State Laws - Must have good knowledge of FDCPA & State Laws - Should have 1...

  • Process Trainer

    2 days ago

    Noida, Uttar Pradesh, India Securitas Full time

    Find your perfect role - Process Trainer **Process Trainer**: **Location**: Gurugram & Noida **Experience**: 5 to 7 years **Qualification**: Any postgraduate/graduate **JOB RESPONSIBILITIES**: - Develop programs and curriculum for employees - new hires, refresher sessions for existing employees, on-job training, cross-functional training, and skill...

  • Process Trainer- Bpo

    2 weeks ago

    Noida, Uttar Pradesh, India Hemocean outsourcing Full time

    Process Trainer Location - Noida Process - Tata 1 MG Sales Experience - 6 Month to 1 Year As Trainer In BPO Qualification - HSC / Graduate Salary - 25k to 28k Inhand **Job Types**: Full-time, Permanent **Salary**: ₹25,326.31 - ₹28,575.13 per month **Benefits**: - Provident Fund **Education**: - Bachelor's (preferred) **Experience**: -...

  • Voice Process Trainer

    1 week ago

    Noida, Uttar Pradesh, India Nexus pro services Full time

    Voice Process Trainer for BPO at Noida Sector - 1 minimum 2 years of Experience as Voice process Trainer **Job Types**: Full-time, Permanent Pay: ₹28,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift Supplemental Pay: - Performance bonus - Yearly bonus **Education**: - Bachelor's...

  • Voice Process Trainer

    18 hours ago

    Noida, Uttar Pradesh, India Nexus pro services Full time

    Voice Process Trainer for BPO at Noida Sector - 1 minimum 2 years of Experience as Voice process Trainer **Job Types**: Full-time, Permanent Pay: ₹28,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift Supplemental pay types: - Performance bonus - Yearly bonus **Education**: - Bachelor's...

  • Product & Process Trainer

    1 week ago

    Noida, Uttar Pradesh, India AMS Comtel Full time

    Handling NHT batches, OJT activities & all the required activities under trainer’s KRA’s. Train the new joinees into the organization, NHT batches - Sending reports to clients - Good % of certification - Planning sessions with BQ advisors Pay: ₹20,000.00 - ₹23,000.00 per month Schedule: - Day shift **Education**: - Bachelor's...

  • Process Trainer

    2 weeks ago

    Noida, Uttar Pradesh, India 3i Business solutions Full time

    WE ARE HIRING FOR TRAINER PROFILE. Salary - 25k-30k Location - Sector-57 Noida Morena Technologies. Contact - 8527030790 HR Prachi Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift **Education**: - Diploma (preferred) **Experience**: - Teaching: 1 year (preferred) - total work: 1 year (preferred) **Language**: - English...

  • Process Trainer International

    6 days ago

    Noida, Uttar Pradesh, India Happy Staffers Full time

    A **Process Trainer for International Voice Support** is responsible for training employees who handle customer service calls for international clients, typically in industries like telecom, retail, or IT services. The role focuses on teaching customer support representatives how to manage calls, follow specific processes, and ensure high levels of service...

  • Bpo Process

    6 days ago

    Noida, Uttar Pradesh, India Jobmate Full time

    We are looking for a dynamic Soft Skills Trainer to enhance communication, customer handling, and interpersonal skills of BPO employees. The trainer will conduct engaging sessions on voice modulation, listening skills, and workplace etiquette. Design and deliver interactive training modules tailored for BPO processes. Assess trainees’ progress and provide...

  • Trainer/process Trainer/soft Skills Trainer

    18 hours ago

    Indore, Madhya Pradesh, India Teleperformance Full time

    We are at **Teleperformance** hiring for **Trainer/Soft skill Trainer/Process Trainer.** - Graduation is mandatory. - Minimum 1.5yrs of experience as a trainer required in **bpo/Customer service.**: - Good communication skills required. Location: Indore Pay: ₹35,205.73 - ₹41,666.58 per month **Benefits**: - Health insurance - Provident...