Process Trainer

1 day ago


Agra Uttar Pradesh, India Writer Business Services Pvt.Ltd Full time

**Job Title**: Process Trainer - BPO - Voice Process

**Location**: Hyderabad
**Experience**: 1-2 Years

**Key Responsibilities**:

- Conduct training sessions for new hires and existing employees in voice-based BPO processes.
- Develop and update training materials to align with company standards and processes.
- Monitor and evaluate trainee performance, providing feedback and improvement suggestions.
- Assist in identifying skill gaps and creating targeted training programs.
- Collaborate with team leads to ensure effective onboarding and continuous learning.

**Qualifications**:

- 1-2 years of experience in process training within a BPO voice process.
- Strong communication, presentation, and interpersonal skills.
- Ability to assess and improve employee performance.

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

Work Location: In person


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