
Process Trainer
4 days ago
**Job Title**: Process Trainer - BPO - Voice Process
**Location**: Hyderabad
**Experience**: 1-2 Years
**Key Responsibilities**:
- Conduct training sessions for new hires and existing employees in voice-based BPO processes.
- Develop and update training materials to align with company standards and processes.
- Monitor and evaluate trainee performance, providing feedback and improvement suggestions.
- Assist in identifying skill gaps and creating targeted training programs.
- Collaborate with team leads to ensure effective onboarding and continuous learning.
**Qualifications**:
- 1-2 years of experience in process training within a BPO voice process.
- Strong communication, presentation, and interpersonal skills.
- Ability to assess and improve employee performance.
**Job Types**: Full-time, Permanent
Pay: ₹300,000.00 - ₹400,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Supplemental Pay:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
Work Location: In person
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