Customer Success Associate- German

3 days ago

Gurugram Haryana, India Krishna HR solution Full time

Ability to communicate with our German customers in both written and spoken English within corporate environment
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies

**Job Types**: Full-time, Permanent

Pay: Up to ₹850,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 1 year (preferred)

**Language**:

- German ( C1 ) Language (preferred)

**Location**:

- Gurgaon, Haryana (preferred)

Work Location: In person

**Speak with the employer**
+91 9773661251

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