Customer Success Associate

3 weeks ago


Gurugram, India Pragyani Business Solutions Full time

Job Title: Customer Success Associate - L1 (Dutch / German- Certified)

Work Mode: Work From Office
Process: International Process
Headcount: 10

Job Description

We are looking for a highly skilled Customer Success Associate - L1 with C1-level Dutch / German language proficiency to join our international customer service team at Siemens. The ideal candidate will be responsible for assisting customers, resolving queries, and ensuring a seamless customer experience.

Key Responsibilities:

  • Provide customer assistance and issue resolution in Dutch/ German and English.
  • Document customer interactions and maintain records in the system.
  • Ensure end-to-end resolution of customer queries within defined timelines.
  • Follow communication guidelines and maintain a professional and courteous approach.
  • Collaborate with internal teams for complex problem resolution.

Key Requirements:

  • Education: Graduate with a technical background.
  • Experience: At least 1 year of experience in an international customer service domain.
  • Language Proficiency:
  • C1 Certified in Dutch/ German (mandatory).
  • Excellent communication skills in English and Dutch with no Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
  • No grammatical or pronunciation errors.
  • Work Mode: Work from Office.
  • Shift: Rotational shifts (for both male and female employees).

Salary & Benefits:

  • Salary: Up to ₹7.0 LPA.
  • Interview Rounds:
  • HR Round
  • Operations Round
  • Versant Round
  • Cab Facility: Provided.

Job Type: Full-time

Pay: ₹580, ₹650,000.00 per year

Work Location: In person



  • Gurugram, India Infosec Ventures Full time

    Associate / Sr. Associate - Customer Success Who are we looking for? Associate Customer Success drives value for clients by optimizing/managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting-edge technology, performing analyses, updating business rules, presenting results...


  • Gurugram, India Freelancer David Santosh Stany Nazareth Full time

    Job Description LOB Siemens - English Work Mode Work From Office Process International process Position Customer Success Associate - L1 Headcount 10 Interview mode HR Round; Ops round; Versant Round Skillset Excellent communication skills (Top notch) in English. No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI), and no grammatical or...


  • Gurugram, Haryana, India Orange Mantra Full time

    Gurgaon - 1 - 1 to 3 years - Full Time We are seeking a proactive and customer oriented Associate Customer Success professional to join our IT software development services team in Gurgaon. You will work closely with clients to ensure successful delivery, adoption, and satisfaction with our software solutions and development services, driving long-term...


  • Gurugram, India Hire Lab Career Solutions Full time

    Position: Customer Success Associate / Customer Support Executive Work Mode: Work From Office Location: Gurugram Salary: ₹23,000 – ₹26,000 CTC per month Shift: 24/7 Rotational Shifts | 6 Days Working | 1 Weekly Off | Special 7 AM – 8 PM window for female employees Qualification: Graduation (Mandatory) Experience: Minimum 1 year sales experience...


  • Gurugram, Haryana, India Salt Attire Full time

    Customer Success Associate - SALT Attire Location: Gurgaon Role & Responsibilities/Key Skills: - Handling day to day Customer Queries - Address the customer queries and provide solutions within the TAT (Turnaround time) - Manage external queries for Sourcing. - Maintain the list of items sourced, co-ordinate with the relevant teams for delivery and pickup...


  • Gurugram, Haryana, India Whitefield Careers Full time

    Company Name - Transcom Job Title - Customer Success Associate ( Domestic Process) Experience - 0 to 2 years exp in Customer Support Process - Voice process Qualification - Graduation/Under graduation Skill set - Excellent Communication in English/Hindi ( Verbal communication skills) Salary - Voice process - 23k to 25k CTC Work Mode - WFO / 24*7...


  • Gurugram, Haryana, India AURGE Full time

    Do you have a passion for fashion and a flair for helping people? We’re looking for a **Customer Success Associate** to join our fast-growing fashion e-commerce team! If you love keeping customers happy and want to be part of a stylish, energetic brand, we’d love to meet you. **What You'll Do**: - Assist customers with their orders, sizing, returns,...


  • Gurugram, Haryana, India 10 x growth accelerator Full time

    **Job Title: Customer Success Associate - L1** **Location: Gurugram (Work from Office)** **Priority: High** **About the Role**: We are hiring Customer Success Associates (L1) to join our dynamic team in Gurugram. This role requires strong communication skills, prior international exposure, and technical support experience. As part of our customer success...


  • Gurugram, India Upskill Academy Full time

    Customer Success Associate – L1 Job Description We are hiring Customer Success Associates – L1 to join our dynamic team at Reach Mobile. This role requires strong communication skills, a customer-first mindset, and the ability to engage with international clients to deliver excellent support and service. Key Responsibilities Act as the first point of...


  • Gurugram, Haryana, India VCollaborate consulting Full time

    **Hiring: Customer Success Associate** **Job Type**: Full-time | Permanent **Location**: Work from Office We are hiring enthusiastic and goal-driven**.** The role requires engaging with customers over calls, understanding their needs, and closing sales effectively. **Job Type**: Full-time | Permanent **Salary**: ₹25,000/month + Incentives **Shifts**:...