Customer Onboarding and Training

2 weeks ago

Kolkata, India SuperProcure Full time

We are looking for an Customer Support executive who will be responsible for smooth functioning and can facilitate the onboarding and implementation process, and will have a keen eye for detail.

Key Responsibility Areas

1. Monitoring gaps in user adoption and making reports on the same.
2. Calling users to drive adoption wherever required.
3. Working on user account configuration in the system as per requirement.

**Requirements**:

- Bachelors /Masters Degree in relevant fields
- Must possess excellent verbal, written, and communication skills.(English/local language)
- Confident and crisp communication over calls presence.
- Should have basic knowledge of MS-Excel & PowerPoint.
- Experience in selling logistics solutions will be an advantage.
- Ability to manage time effectively and multi-task without losing attention to detail
- We look for people with Empathy, Passion, Persistence, and Ability to learn new things.

**Salary**: ₹200,000.00 - ₹230,000.00 per year

**Benefits**:

- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

COVID-19 considerations:
Yes, This is a work from home job

Application Question(s):

- Are you a 2021or later passout?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- total work: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**
+91 8017798123

  • Customer Onboarding and Training

    2 weeks ago

    Kolkata, India SuperProcure Full time

    **Job Title: JD 31_Customer Onboarding and training** **Location: Remote** **About SuperProcure** SuperProcure is a fast-growing SAAS company that provides logistics and supply chain management digitization solutions to manufacturing companies. We have over 50+ satisfied enterprise clients with 100% retention rate. Our ever-expanding client base includes...

  • Onboarding Manager

    3 weeks ago

    Kolkata, India Fusionx Full time

    About the RoleGlobePay Inc. is seeking a proactive and detail-oriented Merchant Onboarding Specialist to lead the end-to-end onboarding journey for new merchants. If you're passionate about fintech, customer success, and operational excellence—this is your moment. What You'll Do- Own the onboarding flow: Manage the full payment setup process for new...

  • Onboarding Manager

    5 days ago

    Kolkata, West Bengal, India Fusionx Full time ₹ 4,20,000 per year

    About the RoleGlobePay Inc. is seeking a proactive and detail-oriented Merchant Onboarding Specialist to lead the end-to-end onboarding journey for new merchants. If you're passionate about fintech, customer success, and operational excellence—this is your moment.What You'll Do- Own the onboarding flow: Manage the full payment setup process for new...

  • Merchant Onboarding

    2 weeks ago

    Bidhannagar, Kolkata, West Bengal, India Unnatim Payments Private Limited Full time

    **Job Title**: Merchant Onboarding Specialist **Job Summary**:As a Merchant Onboarding Specialist at [Your Company Name], you will play a pivotal role in ensuring a seamless onboarding experience for new merchant clients. Your primary responsibility is to guide merchants through the onboarding process, collect necessary documentation, and ensure compliance...

  • Training Manager

    5 days ago

    Kolkata, West Bengal, India Cogenthub Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: KolkataDepartment: Training & DevelopmentIndustry: BPO / Call Center / Telecom / Customer ServiceEmployment Type: Full-timeJob Summary:We are hiring an experienced and dynamic Training Manager to lead the training function for our BPO/Telecom processes in Kolkata. The ideal candidate will be responsible for managing end-to-end training lifecycle...

  • Customer Onboarding

    2 days ago

    Kolkata, West Bengal, India SuperProcure Full time

    **Department** **:Customer Support & Customer Success** **Location** : Kolkata, West Bengal (On site)** **Job Summary** We are looking for an Customer Onboarding & Customer Success - Executive who will be responsible for smooth implementation & onboarding of SuperProcure software in new accounts. The person will also be responsible for existing customer...

  • Vendor Onboarding Executive

    2 days ago

    Kolkata, West Bengal, India Whole9yards Global E-Com Pvt. Ltd. Full time

    **Job Title**: Vendor Onboarding Executive **Location**: Kolkata **Job Type**: Full-time **Department**: Partner Connect Team **Job Summary**: **Key Responsibilities**: - Identify, evaluate, and onboard new vendors as per business requirements. - Manage vendor registration, contract agreements, and documentation. - Ensure compliance with company policies...

  • Training And Development Manager

    1 week ago

    Kolkata, West Bengal, India Spectrum Talent Management Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Opportunity for Training and Development ManagerLocation-KolkataSalary-Depends on InterviewCandidate should have experience as 3+ Years of experience as a ManagerAge-39Qualification -GraduateKey Responsibilities:Training Needs Assessment: Conduct assessments to identify training and development needs across various departments.Collaborate with department...

  • Training And Development Manager

    3 weeks ago

    Kolkata, India Spectrum Talent Management Full time

    Opportunity for Training and Development Manager Location-Kolkata Salary-Depends on Interview Candidate should have experience as 3+ Years of experience as a Manager Age-39 Qualification -Graduate Key Responsibilities: Training Needs Assessment: Conduct assessments to identify training and development needs across various departments. Collaborate with...

  • Training & Quality Head - ITeS/BPO

    4 days ago

    Kolkata, India COGENTHUB PRIVATE LIMITED Full time

    About the Role:We are looking for a dynamic and experienced Training & Quality Head to lead our learning, development, and quality assurance initiatives. The ideal candidate will ensure that all associates are well-trained, consistently meet quality standards, and contribute to superior customer experience.Key Design, implement, and manage comprehensive...