Instructional Designer

**You Belong at Greenway**
Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us.

**Essential Duties & Responsibilities**
- Design and develop instructional materials, including e-learning modules, video tutorials, and other training resources to support product usage and adoption
- Create and incorporate graphics, audio, video, and interactive elements to enhance learning experiences
- Develop clear learning objectives and design content to achieve learning objectives
- Ensure all instructional content is clear, engaging, and aligned with instructional design best practices, design styles/system and language guidelines
- Work closely with Product Managers, SMEs, Technical Writers and other stakeholders to gather detailed information about product features and user needs
- Sync with Business Analyst on data usage of problem areas and devise a course of action to help assist users with new training courses
- Conduct training needs assessments to identify knowledge gaps and determine the best instructional methods to address them
- Review and test instructional materials to ensure accuracy, usability, and alignment with product features and gather feedback for continuous improvement
- Measure the effectiveness of training programs through assessments, surveys, and user feedback
- Stays abreast of industry trends and best practice for instructional design

**Education and Experience**
- Bachelor’s degree in Instructional Design, Education, Communication, or a related field
- Certification in instructional design or related fields (e.g., CPLP, CIDD) preferred but not mandatory
- Two (2) + years of instructional design experience
- Proven experience in instructional design, curriculum development, and adult learning
- Experience with Healthcare is preferred but not mandatory
- Experience with Agile development is preferred but not mandatory

**Skills, Knowledge, and Abilities**
- Proficiency in instructional design models (e.g., ADDIE, SAM, Bloom's Taxonomy)
- Understanding of accessibility standards (e.g., WCAG) and how to design inclusive instructional materials
- Expertise in curriculum development and lesson planning
- Proficiency with e-learning authoring tools (e.g., Articulate 360 Suite, Camtasia)
- Ability to use multimedia tools (Adobe Illustrator, Photoshop) is preferred
- Strong organizational skills to manage multiple projects simultaneously
- Ability to meet deadlines and manage time effectively
- Excellent communication, interpersonal, time management, and personal organization skills

**Work Environment/Physical Demands**
- While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday
- This role requires that one can sit and regularly type on a keyboard the majority of the workday
- This position requires the ability to observe a computer screen for long periods of time to observe their own and others’ work, as well as in-coming and out-going communications via the computer and/or mobile devices
- The role necessitates the ability to listen and speak clearly to customers and other associates

At Greenway, we strive to imagine, empower, engage, and inspire. Join us

Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status.