Customer Care Executive

2 days ago

New Delhi, India HOLYBASIL AYURVEDA PRODUCTS PRIVATE LIMITED Full time

**Responsibilities**:
Managing a team of representatives offering customer support.

Overseeing the customer service process.

Resolving customer complaints brought to your attention.

Creating policies and procedures.

Planning the training and standardization of service delivery.

Monitoring the work of individual representatives and of the team.

Conducting quality assurance surveys with customers and providing feedback to the staff.

Possessing excellent product knowledge to enhance customer support.

Customer Support Executive

**Requirements**:
Excellent interpersonal and written and oral communication skills.

Computer skills.

**Job Types**: Full-time, Fresher

**Salary**: ₹13,679.00 - ₹19,785.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Joining bonus

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**

+91-XXXXXXXXXX

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