Customer Care Executive
1 day ago
Profile: Customer care executive (CCE)
Process: US Inbound
Shift: Night Shift
Time: 9:00pm to 6:00Am
Off: Roster Off
Location: Mohan Estate, near to Sarita Vihar, South Delhi
Roles & Responsibilities:
- Handle incoming customer call.
Resolve their computer, printer and scanner related queries.
Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
Have to do upsell as well.
Working days - 6 days.
**Job Types**: Full-time, Fresher
**Salary**: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Night shift
Ability to commute/relocate:
- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
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