Ssc Service Desk

4 days ago

Gurugram Haryana, India Webhelp Full time

**IT & Technical support**

**Location**
- Gurugram, India**Language**
- English***

**Job Advert**:

- Are you tech savvy, fast working and quick thinking? If you look for efficient means to get things done then we have the perfect role for you.

We are recruiting a support service desk specialist to support our contact centres and operations around the world.

We are looking for a responsible team player focused on results, committed to improvement by challenging the status quo and driven to success by understanding the importance of delivering high levels of customer service.

**What you’ll be doing**
- Taking ownership and resolving reported faults and IT incidents reported over the phone or via the IT ticketing system based on priority and severity
- Seeking to get to the bottom of issues by using effective questioning techniques to collect enough information to log and resolve the issue
- Ensuring that the service and quality levels are kept in line with key performance indicators and service level agreements
- identifying the need for change and reporting findings
- Proactively learning new technologies and innovations to improve the ways of work making every interaction a WOW moment

**What you’ll need**
- Bachelor degree
- Process driven with a minimum of 5 years' experience in IT Support
- High level of IT knowledge
- General understanding of service desk operations, Microsoft AD for basic account administration, PCs, peripherals and various operating systems
- Ability to resolve first line issues efficiently and effectively to agreed company standards
- Good written, oral communication skills
- Ability to demonstrate a customer first approach to support with cultural awareness and sensitivity
- Process driven, motivated self-starter with ability to work in a team environment
- Ability to work under pressure

**What’s in it for you**
- Competitive salary and performance bonus
- Medical benefits
- Rewards and recognition all year round
- State of the art facilities including cafeteria, indoor games and other recreation activities
- Industry experience to boost your career
- Full paid training on the company and the project you'll be working on

  • Service Desk Executive

    2 weeks ago

    Gurugram, Haryana, India Sureworks Infotech Pvt Ltd Full time

    #freepost Designation: Service Desk Executive Experience: 3 + Years Location: Gurugram Haryana Qualification: Graduation/Engineering in Computer or Electronics - Accurately log, classify, and prioritize incidents and service requests in the **ITSM platform** (e.g., ServiceNow, Freshservice). - Diagnose and resolve issues related to: - Desktop/laptop...

  • Service Desk Associate

    16 hours ago

    Gurugram, Gurugram, India BCforward Full time

    Job Description Walkin Drive Accenture - Gurugram. Date- 13th Nov 2025 Venue - Ground Floor (Hiring Area), Tower 9 (DDC2A), Candor Unitech Infospace SEZ, Dundahera, Sector 21, Gurgaon (Gurugram), Haryana Time - 1 PM to 5 PM Skill required: Ticketing Systems, Incident Management, CRM (Customer Relationship Management), Communication. Designation: Service Desk...

  • Service Desk Supervisor

    16 hours ago

    Gurgaon, Haryana, India AHEAD Full time

    The Service Desk Supervisor is a member of the Managed Services Operations team whose primary function is to provide daily operational support workflow management and supervision for the 24x7 Service Desk team The Team Supervisor is responsible for continual improvement critical incident process management delivery of quality program and knowledge base...

  • Front Desk Receptionist

    6 days ago

    Gurugram, Haryana, India Navvyasa Consulting Private Limited Full time

    responsible for providing exceptional customer service, managing the front desk, and assisting with various administrative tasks. As the face of the company, the Front Desk Officer will play a crucial role in creating a positive and welcoming atmosphere for clients, visitors, and employees. **Key Responsibilities**: 1. Front Desk Management: - Greet and...

  • Service Desk Management

    7 hours ago

    Gurugram, India Trigent Software Private Limited Full time

    Job Description: 12 DDC2A Summary: As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your...

  • Front Desk Receptionist

    2 weeks ago

    Gurugram, Haryana, India Anvaya Healthcare Full time

    **Job Title**:Front Desk Officer (Female Only) **Location**: Gurgaon **Industry**: Healthcare **About Anvaya Healthcare**: Anvaya Healthcare is a trusted name in providing quality healthcare services with patient care at the centre of everything we do. We are now looking for a Front Desk Officer (Female) who can be the first point of contact for patients...

  • Front Desk Executive

    4 days ago

    Gurugram, Haryana, India Tha Vivekananda School Full time

    Job Summary: The Front Desk Executive manages front desk operations and provides excellent customer service to students, parents, staff, and visitors, ensuring smooth functioning and handling inquiries. Key Responsibilities: Reception: Greet visitors, keep the front desk area organized. Administrative Support: Assist with filing, data entry, scheduling,...

  • Front Desk Receptionist

    2 weeks ago

    Gurugram, Haryana, India Dr Malik's Prime Clinic Full time

    Job Location: Sector 52, Gurgaon, Haryana. Job Timings: 10 AM to 7 PM - Monday to Saturday. We are looking for a friendly and professional **Receptionist/Front Desk Executive** to manage our front desk and provide excellent customer service to visitors and clients. **Key Responsibilities**: - Greet and welcome visitors in a warm and courteous manner. -...

  • Front Desk Executive

    2 days ago

    Gurugram, Haryana, India Skinfinity- Skin and laser clinic Full time

    **Job Description: Front Desk Manager - Skinfinity Derma, Gurgaon** **Position**: Front Desk Manager **Location**: Skinfinity Derma, Gurgaon **Working Hours**: 10:00 AM - 8:00 PM **Salary**: ₹20,000 - ₹30,000 per month **Incentives**: Performance-based incentives **Food Facility**: Available **About Us**: Skinfinity Derma is a leading skincare and hair...

  • Sr Supv Service Desk.

    7 hours ago

    Gurugram, India Insight Enterprises Full time

    Requisition Number:   Sr. Supv Service Desk Location: This is a hybrid opportunity in the Gurugram area. Insight at a Glance 14,000+ engaged teammates globally with operations in 25 countries across the globe. Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20 on Fortune’s World's Best Workplaces list #14 on Forbes...