Front Office Assistant

2 days ago

Perumbavoor, India Kawma international LLP perumbavoor Full time

**Key Responsibilities**:

- Greet and assist walk-in students and visitors in a professional and friendly manner
- Make outbound calls to prospective students from leads provided
- Schedule counseling sessions and coordinate with the admissions or academic team
- Maintain student inquiry logs and update records in the CRM system
- Ensure the reception area is clean, welcoming, and organized
- Handle incoming calls and direct them to the appropriate department
- Assist with general administrative and clerical tasks

**Required Qualifications**:

- Minimum a degree in any field is preferred
- 1-2 years of experience in front desk, telecalling, or admissions support (Freshers with good communication skills can also apply)
- Good spoken communication in English and Malayalam (or local language)
- Confident, polite, and customer-focused personality
- Ability to handle multiple tasks efficiently

**Preferred Skills**:

- Experience in educational institution or admission-related roles
- Familiarity with student databases or CRM tools
- Positive attitude with problem-solving ability

**Working Hours**:

- Monday to Saturday, 9:00 AM - 6:00 PM (adjust as per your need)

Pay: ₹13,000.00 - ₹20,000.00 per month

Supplemental Pay:

- Commission pay
- Performance bonus

**Language**:

- Malayalam (required)
- English (preferred)

Work Location: In person

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