
Front Office Receptionist
4 days ago
**Key Responsibilities**:
- Greet and assist walk-in students and visitors in a professional and friendly manner
- Make outbound calls to prospective students from leads provided
- Schedule counseling sessions and coordinate with the admissions or academic team
- Maintain student inquiry logs and update records in the CRM system
- Ensure the reception area is clean, welcoming, and organized
- Handle incoming calls and direct them to the appropriate department
- Assist with general administrative and clerical tasks
**Required Qualifications**:
- Minimum a degree in any field is preferred
- 1-2 years of experience in front desk, tele calling, or admissions support (Freshers with good communication skills can also apply)
- Good spoken communication in English and Malayalam (or local language)
- Confident, polite, and customer-focused personality
- Ability to handle multiple tasks efficiently
**Preferred Skills**:
- Experience in educational institution or admission-related roles
- Familiarity with student databases or CRM tools
- Positive attitude with problem-solving ability
**Working Hours**:
- Monday to Saturday, 9:00 AM - 6:00 PM (adjust as per your need)
Pay: ₹13,000.00 - ₹20,000.00 per month
Supplemental Pay:
- Commission pay
- Performance bonus
**Experience**:
- Front desk: 1 year (preferred)
- Telecommunication: 1 year (preferred)
**Language**:
- Malayalam (preferred)
- English (preferred)
Work Location: In person
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