Customer Service

2 days ago

Kurla Mumbai Maharashtra, India Qi Spine Full time

Responsibilities and Duties:
Ø Identify valid enquiries of patients calling and fix an appointment with our Clinics in India.

Ø Obtains customer information by answering telephone calls; probing them and fix the first consultation

Ø Ensuring correct information is delivered to patients during their first consultation.

Ø Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that they feel supported and value, Convincing Power

Ø Understand caller’s conditions and empathize helping them with appointments.

Ø Informs Patients by explaining procedures; answering questions; providing information.

Ø Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed.

If someone interested and want to make their career with QI

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹22,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kurla West, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9076213022

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