Customer Service Assistant
3 days ago
**Position**: Customer Service Associate
**Location**:
- Bhat, Ahmedabad
**Experience**: 0-3 years (Freshers are welcome)
**Employment Type**: Full-Time
**Job Summary**:
**Key Responsibilities:
- **
- Handle customer complaints and provide appropriate solutions in a timely manner.
- Maintain a thorough understanding of the company’s products or services to provide accurate information to customers.
- Document customer interactions and maintain accurate records in the customer database.
**Requirements**:
- **Educational Qualification**: Any Graduate
- **Experience**: 0-3 years in customer service or related roles.
- Strong verbal and written communication skills.
- Excellent problem-solving and conflict-resolution abilities.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Basic computer skills and familiarity with customer service software (e.g., CRM tools).
- **Languages**: Fluency in Gujrati, Hindi and English is required.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 6204293799
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