Customer Service Assistant

3 days ago


Ahmedabad Gujarat, India AK Global Management Services Full time

**Position**: Customer Service Associate

**Location**:

- Bhat, Ahmedabad

**Experience**: 0-3 years (Freshers are welcome)

**Employment Type**: Full-Time

**Job Summary**:
**Key Responsibilities:

- **
- Handle customer complaints and provide appropriate solutions in a timely manner.
- Maintain a thorough understanding of the company’s products or services to provide accurate information to customers.
- Document customer interactions and maintain accurate records in the customer database.

**Requirements**:

- **Educational Qualification**: Any Graduate
- **Experience**: 0-3 years in customer service or related roles.
- Strong verbal and written communication skills.
- Excellent problem-solving and conflict-resolution abilities.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Basic computer skills and familiarity with customer service software (e.g., CRM tools).
- **Languages**: Fluency in Gujrati, Hindi and English is required.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 6204293799



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