Front Office Executive

4 days ago

Hyderabad Telangana, India Hivespace Full time

Job Description**:Front Office Executive (Female) for Business Center**

**Key Responsibilities**:
**Reception and Client Services**:

- Warmly greet clients, guests, and visitors as they arrive at the business center.
- Handle incoming calls, transfer calls to the appropriate departments, and take messages when necessary.
- Assist clients with inquiries, provide information about the business center's services, and address their needs promptly and courteously.

**Administrative Support**:

- Manage the reception area, ensuring it is tidy and presentable at all times.
- Maintain visitor logs and record relevant details for security and reporting purposes.
- Handle incoming and outgoing mail, courier services, and package deliveries.

**Client Relations**:

- Build and maintain strong professional relationships with clients, understanding their requirements, and exceeding their expectations.
- Act as a point of contact for clients, addressing any concerns, issues, or service-related inquiries.

**Appointment Scheduling**:

- Coordinate and manage meeting room bookings, ensuring availability and proper set-up for meetings and events.
- Schedule appointments and manage calendars for executives and team members.

**Communication and Correspondence**:

- Assist in preparing and distributing internal and external communications as required.

**Team Support**:

- Collaborate with other team members to ensure smooth operations and effective teamwork.
- Assist in administrative tasks and provide support to other departments when necessary.

**Facility Management**:

- Coordinate with housekeeping and maintenance staff to ensure the business center's facilities are well-maintained and operational.
- Monitor and replenish office supplies and stationery as needed.

**Compliance and Security**:

- Adhere to security protocols and ensure a safe and secure environment for clients, visitors, and employees.
- Maintain confidentiality of sensitive information.

**Required Qualifications and Skills**:

- Minimum of 2 years of relevant experience as a front office executive or receptionist.
- Excellent verbal and written communication skills.
- Pleasant and friendly demeanor with strong customer service orientation.
- Proficient in using office software, including Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional organizational and multitasking abilities.
- Professional appearance and demeanor.
- Ability to work independently as well as part of a team.
- Knowledge of basic office procedures and equipment.
- High level of attention to detail and accuracy.

Pay: ₹15,000.00 - ₹18,000.00 per month

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Microsoft Office: 2 years (required)
- total work: 2 years (required)
- Front desk: 2 years (required)

**Language**:

- English (required)
- Hindi (required)
- Telugu (required)

Work Location: In person

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