Customer Service Associate

2 weeks ago


Noida Sector Noida Uttar Pradesh, India Tech Mahindra Full time

We are hiring passionate and career-oriented individuals for a Voice Process in the Health Insurance domain.

If you have excellent communication skills and a customer-first attitude, this opportunity is for you

Key Responsibilities:

- Handle inbound and outbound customer calls related to health insurance queries.
- Provide accurate information and ensure customer satisfaction.
- Maintain records of customer interactions and transactions.
- Deliver quality service within defined timelines.

**Requirements**:

- Education: Graduate or Post Graduate (Undergraduates are not eligible)
- Communication:

- Must have good English communication skills
- Additional fluency in Punjabi, Bengali, Marathi, Oriya, or Gujarati will be an advantage and considered for a higher package
- Should be comfortable with 5 days working and rotational shifts

Salary & Benefits:

- Salary: Starting from ₹17,500 (in-hand)
- Incentives: Based on performance
- Cab Facility: 1-side cab provided (as per Tech Mahindra hiring zones in odd hours only)

Why Join Us:

- Work with one of India’s top IT and BPO service providers
- Great opportunity to grow in the Health Insurance domain
- Positive and professional work culture

Venue: B-19 Tech Mahindra, In front of DME College Noida Sector 62

Contact HR: Prince Dheer
- +91- 9354707656

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹17,500.00 - ₹19,500.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person



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