
Customer Support Executive
6 days ago
Maintaining a positive, empathetic and professional attitude toward customers at all times
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Identify and assess customers' needs to achieve satisfaction.
- Recognize, document and alert the management of trends in customer queries.
- Research, identify and resolve customer queries using relevant information tools.
- Follow up with customers on unresolved queries when necessary.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹8,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
-
Customer Care Executive
1 week ago
Jalandhar, Punjab, India Female Customer Care Executive Full time**Responsibilities**: - Assist customers with product inquiries, troubleshooting, and support. - Provide product training and guidance to clients. - Maintain records of customer interactions and feedback. **Requirements**: - Proficiency in **English and Hindi** (spoken & written). - Prior experience in customer support preferred. - Strong problem-solving...
-
Customer Support Representative
2 weeks ago
Jalandhar, Punjab, India Ava Finance Full time**Customer Support Representative (Experienced) at Ava Finance** **About Us** The financial system isn’t built to help most people. It works against you, with complicated rules and hefty penalties. That’s why we made Ava. We’re on a mission to level the playing field and help Americans keep more of their money. We’ve been working together on this...
-
Customer Support Representative
6 days ago
Jalandhar, Punjab, India Deep Sales Full time**Overview**:Spiffers Sneakers, a renowned shoe brand based in Jalandhar, Punjab, India, is seeking a Customer Support Representative to provide exceptional service to our valued customers. This role is at the forefront of our brand's customer experience, and we are looking for a dedicated individual with strong communication skills and a passion for...
-
Customer Care Executive
1 week ago
Jalandhar, Punjab, India Midvision Private Limited Full timeJob Title: Logistics Executive/ Customer Support Shift Timings: 10:00 am - 6:30 pm Location: Saka, C-404, Jalandhar Heights 2, 66 Feet Road, Jalandhar, Punjab, 144022 **Key Responsibilities**: - Process and fulfill customer orders with accuracy and efficiency. - Work closely with shipping and logistics teams to ensure timely deliveries. - Handle returns,...
-
Customer Care Executive
1 week ago
Jalandhar, Punjab, India XpressEdu Full time**Job Title**: Customer Care Executive **Location**: Bangalore **Experience Required**: Minimum 6 Years **Working Days**: 6 Days a Week **Salary**: ₹18,000 - ₹20,000 per month **Employment Type**: Full-Time **Job Summary**: **Key Responsibilities**: - Address and resolve customer complaints, issues, and inquiries effectively. - Maintain accurate...
-
Customer Support Executive
1 week ago
Mohali, Punjab, India Shopyvilla Developer Full time**Location: Sector 74 Mohali (Punjab)** Shifts: Rotational night shifts QUALIFICATION: GRADUTATE AND 12TH PASS EXCELLENT ENGLISH COMMUNICATION IS MUST FOR THIS JOB **Responsibilities**: International customer support executive will be providing exceptional customer support experience to the customers over the phone. Previous experience in a customer...
-
Customer Support Executive
2 weeks ago
Mohali, Punjab, India Teleperformance Full timeWe are at Teleperformance hiring for Customer support executive. *Job Title:* Customer support executive. **Location:* Mohali **Job Type**:* Full-time *About the Role:* Handling customer queries and making calls for collection of debts. **Requirements**: 1. 12th/ graduation. 2. DRA certified ( debt recovery agent). Shifts : Day rotational...
-
Customer Support Executive
4 days ago
Mohali, Punjab, India DITINUS TECHNOLOGY PRIVATE LIMITED Full timeAddressing consumer problems and suggesting an efficient solution with empathy and professionalism. If the customer is facing a technical issue, they collaborate with other departments to find a solution. The executives should follow a personalized way of communicating that will help the consumers to know that their problems are being heard and...
-
Customer Support Executive
2 weeks ago
Mohali, Punjab, India Kalyan Business Solutions Full time**Job Description: Customer Support Executive** **Location: Mohali, Punjab** Customer Support Executive ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsibilies for providing assistance, resolving issues and addressing customers inquiries to ensure a...
-
Customer Support Executive
1 week ago
Mohali, Punjab, India Novagems PVT LTD Full time**Roles & Responsibilities -** - **Customer Support Executive / Sr. Customer Support Executive** - International Blended Process. - Document all inquiries, requests, resolutions, and follow-up tasks. - Escalate inquiries and requests as necessary to the appropriate department or person following outlined guidelines. - Display a courteous and empathetic...